About Phipps Neighborhoods:

At Phipps Neighborhoods, we create safe, inclusive spaces where community members access education, career, and economic opportunities to succeed at school and work, raise healthy families, and build thriving communities. We are dedicated to our neighborhoods for the long term, supporting individuals and families as they establish self-sufficiency. Our services create opportunities for people to thrive in every aspect of their lives.

Position Summary: The Worksite Monitor will serve as the primary point person between program participants and employer partners. This person will provide overall support to all respective contracts.

Duties and Responsibilities:

• Responsible for providing worksite assignments across programs based upon participants interests and experience.
• Report and complete regular participant and worksite monitoring notes through consistent, timely field work and follow up. Provide all updates in the appropriate databases.
• Monitor employer worksites and meet regularly with worksite supervisors to assess their satisfaction with each youth employee, and complete regular worksite assessments.
• Responsible for administering and collecting worksite and participant evaluations.
• Facilitate participant and worksite orientation in-person and virtually.
• Monitor daily hours for participants, including timesheet collection, and report hours to the Payroll Manager for processing.
• Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.
• Provide ongoing support to program participants; provide referrals as needed.
• Attend professional development workshops and program events.
• Communicate with all staff, parents, youth, and community members in a polite and respectful manner.
• Complete all necessary closeout tasks, including the collection of participant evaluations, worksite evaluations, and worksite surveys.
• Collaborate and coordinate programmatic efforts with the Operations team.
• Perform other duties as assigned by the supervisor.

Competencies:

• Strong interpersonal, oral, and written communication.

• Ability to meet deadlines and organize data and files; willingness to provide input on improving current operational systems.
• Detail-oriented and can manage multiple tasks/projects.
• Excellent computer skills including strong working knowledge in Microsoft Office Suite (Microsoft Word, Excel, Power Point and Outlook); internet and email is required.
• Enthusiastic team player, who is excited about the opportunity to work in an environment dedicated to the development and growth of youth.
• Ability to work under pressure.
• Self-motivated, reliable, strong work ethic.
• Sense of humor.

Qualifications:

• High School Diploma/HSE required; some college preferred.
• Excellent written and verbal communication skills; ability to establish rapport.
• Ability to work independently with enthusiasm; a strong sense of focus; task-oriented, with a sense of urgency; ability to thrive in a fast-paced environment.
• A strong sense of and respect for confidentiality involving both clients and fellow employees; non-judgmental, with a clear sense of boundaries.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Skills

Preferred

Preferred

Preferred