Objective: To represent the highest standard of excellence in product knowledge, mixing techniques and guest service.

Purpose: To create 100% Guest Satisfaction by providing beverage service to the guests

Areas of Responsibility:

• Creates 100% guest satisfaction by providing Canad Four Star Service and by exceeding guest expectations
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Performs other duties as required to provide Canad Four Star Service

Provides prompt, quality service to the guest by preparing beverages and serving guests in accordance with Canad Inns standards

• Provides service to guest by suggesting a cocktail/wine or non-alcoholic beverages and upselling to premium products as appropriate
• Maintains par levels of beverages and glassware at all times; displays beverages in an attractive fashion
• Maintains cleanliness of bar at all times
• Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
• Demonstrates a thorough knowledge of beverage recipes and mixing procedures
• All other duties as required

Adheres to legal and/or Canad Inns policies and standards

• Understands and follows the laws and guidelines for beverage service
• Handles cash, checks and/or credit cards in accordance with Canad Inns policies
• Records accurate consumption at the end of each function and reports to supervisor

Server Job Description

Provides food and beverage service to guests in the restaurant

• Provides guest with overview of menu choices
• Takes guest’s order – provides explanation of menu as appropriate
• Prepares order for presentation to guest
• Replenishes water
• Makes and pours coffee for the customers
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Cleans tables, chairs and floor area
• Re-sets table quickly
• Polishes silver and folds linens
• Assists service team as necessary to meet and exceed the guests’ expectations
• All other duties as required

Job Types: Full-time, Part-time

Pay: From $9.00 per hour

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Grand Forks, ND 58201: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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