Canary Systems is an electronic hardware and software engineering firm specializing in deploying turnkey data acquisition solutions primarily for the Civil/Geotechnical Engineering market, i.e. projects involving mines, dams, bridges, tunnels and buildings. We operate in several markets including construction, mining, geotechnical, industrial and public infrastructure.
We are looking to fill a full-time position for a Technical Writer / Documentation Specialist to develop, write, and maintain user guides, help systems, web and other content for our hardware and software products and produce high-quality, technically accurate information. We are looking to immediately fill this full-time position in our New London, NH office. Candidates must reside in either NH, ME or VT and be able to commute to the office a few times per week.

Responsibilities Include:

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• Work with developers and other subject matter experts to gather and document product information
• Work with Marketing, Product Management, and other engineers to develop and write information for new product releases; including online help, printed manuals, release notes, product overviews, and other product information as required
• Participate in product planning meetings, estimate documentation requirements, and provide feedback to developers for user interface, ease-of-use, and product functionality
• Develop screenshots and conceptual graphics as required to illustrate procedures, concepts, and other information in the product information
• Master and implement new help and publishing tools
• Coordinate information deliverables with marketing for product launch
• Work with Tech Support on customer feedback and solutions to improve product information and the customer experience
• Edit text for technical clarity, accuracy, grammar, consistent terminology, and style

Expertise Required:
We will train the right person but the following background and skills are highly desirable.

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• Technical writing experience for software development projects and electronic hardware
• Strong PC skills including working knowledge of Microsoft Windows, Microsoft Office, and other publishing software
• Experience in instructional design, training, and education, and/or experience in electronic engineering a plus

Person Best Suited to Position:

• Strong oral and written communication skills
• Ability to effectively communicate with fellow engineers and customers
• Quickly able to learn new technologies
• To multi-task in a fast-paced environment
• Detail oriented and well organized
• The ability to work independently with minimal supervision

What we offer:

• Work in a highly motivated team of professionals
• A unique work experience across a multitude of markets and disciplines
• Work in a prime New England location
• Career and growth opportunity
• Competitive salary and benefits

Some travel will be required. Salary commensurate with education and experience. We are an equal opportunity employer.

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Please submit cover letter, work samples, and resume online or in confidence to:*

Canary Systems, Inc.
5 Gould Road
PO Box 2155
New London, NH 03257

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No phone calls please.*

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

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