The COMPASS School is a therapeutic day-school serving students aged 6-21 with varying disabilities including emotional impairment, behavior disorders, and other disabilities that require special education in an individualized environment. This position is a 12 month position.

This position has 2 main roles:

1. Provide basic to high-level end-user support for technology across the agency.

2. Teach digital literacy and computer science curriculum to students (all grade levels, 1-12) with a variety of emotional, behavioral and learning disabilities.

Job Responsibilities

• Assign and deploy technology hardware and software solutions to staff and classrooms, including technology devices and E-Mail.
• Set up, deploy, and troubleshoot network and device technology. This includes, but is not limited to, network APs and firewall systems.
• Collaborate with the Technology Coordinator to manage the agency’s IT help desk, responding to requests in a timely manner.
• Oversee all educational software in the school. (e.g. FileMaker and Google Suite)
• Provide ongoing support of educational software to all staff.
• Teach digital literacy and computer science classes in the COMPASS School.
• Identify opportunities for improvement in all aspects dealing with technologies.

Minimum Qualifications

• Experience teaching digital literacy and computer science classes to K-12 students
• 2+ years within an IT help desk role
• Successful experience working in an urban school setting
• Advanced computer knowledge and skills (Apple products preferred)
• Knowledge of Network Technologies
• Excellent verbal and written communication skills
• Excellent time management skills
• Masters in Education (preferred)
• Certification such as ACSP/ Apple Certified Support Professional (preferred)

Job Skills

• Organize work in a clear and efficient manner
• Manage multiple assignments
• Ability to work as a multidisciplinary team member
• Understand and able to explain basic technology concepts
• Come up with creative solutions to unforeseen challenges in tight timeframes
• Effectively communicate one’s own needs and requests

Physical Requirements

• Able to perform Nonviolent Physical Crisis Intervention
• Able to lift 20 pounds (computers, technology, etc).

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
COMPASS follows all DESE COVID requirements. At this time COVID Vaccination is required and we follow a mask optional policy.

Ability to commute/relocate:

• Boston, MA 02122: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Preferred)

Work Location: In person

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