The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising team members and Assistant Manager(s). They are responsible for store profits and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

Duties and Responsibilities
The essential job functions include, but are not limited to:

• Grow sales through execution of management plans, marketing strategies, and company processes and procedures to increase gross profit.

• Maintain high store standards and conditions and foster a positive environment.

• Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results.

• Provide proper orientation, initial and ongoing training, and regular evaluation of all team members to ensure success and development.

• Hold team members to a high standard of execution through coaching and accountability.

• Promote and ensure a clean, organized and safe work environment.

• Follow and enforce all Company Policies and Established Procedures in the store’s operation and comply with State and Federal laws on Alcohol, Tobacco, and lottery sales.

• Ensure Associates follow all Company Policies and Established Procedures and State and Federal laws and coach when needed.

• Recruit, interview and hire all store staff to ensure adequate coverage for all shifts.

• Organize store for special promotions, displays and events.

• Work with vendors to bring in effective marketing displays for the sales floor and store windows.

• Manage vendor deliveries.

• Control labor costs, supplies, cash and inventory within budget to maximize profitability.

• Report and process all team member and/ or customer incidents or accidents following company procedure.

• Communicate impactfully and in a way that positively influences and affects performance. Utilize communication methods for all types of learners (auditory, visual, tactile).

Qualifications
The position requirements include, but are not limited to:

• Minimum five (5) years’ experience in the retail or food space, with 2 years in management.

Competencies

• Comfortable in a fast-moving, demanding environment.

• Positive, can-do attitude and true ownership mentality.

• High energy and strong work ethic. Self-motivated to achieve excellence.

• Excellent customer service and interpersonal skills.

• Possess effective leadership, coaching and management behaviors.

• Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.

Education
The position requires the following educational experience:

• Bachelor's Degree in Business, Management, or related field.
• Or a combination of education and experience providing equivalent knowledge.

Job Type: Full-time

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