POSITION: Venue Administrative Coordinator

LOCATION: Brooklyn, New York

HOURS: Full-time. Some evenings, weekends & holidays required

COMPENSATION: $18-20/hour based on experience

ABOUT THE POSITION

• The Venue Administrative Coordinator will report to the General Manager and Deputy General Manager of Kings Theatre.
• Answers all incoming phone calls and directs to the appropriate employee or department.
• Provides overall administrative support to staff members across departments including General Management, Box Office, F&B, Guest Services, Marketing, Facilities, and Special Events.
• Maintain all office calendars and distributes company meeting invites.
• Taking notes and documenting meeting minutes.
• Invoice processing and tracking.
• Reconcile credit card payments monthly.
• Assist with monthly expense reports.
• Field private event inquiries.
• Manage incoming checks and logging payment documentation.
• Creating and implementing templates and processes to aid administrative efficacy.
• Sorts, delivers, and coordinates all mail and shipments coming to and going out of the venue.
• Coordinates and monitors all delivery, tracking, and receipt of packages inclusive of FedEx, UPS, etc.
• Serves as point of contact with office service vendors and maintains copier related supplies.
• Maintains the inventory for all office and kitchen supplies.
• Maintain standard business hours and office coverage.
• Manage all lost and found inquiries, distribution, logging and donations with Guest Services
• Assist all departments with any needs that arise.

PEOPLE, PLACES, and THINGS

Kings Theatre is a live performance venue in the Flatbush neighborhood of Brooklyn, New York City. Kings Theatre reopened in 2015 after a complete renovation. The classic 20th-century movie palace was inspired by the French Renaissance Revival style of the Palace of Versailles and the Paris Opera House.

• The Venue Administrative Coordinator will work out of the Kings Theatre in Flatbush, Brooklyn.
• The Venue Administrative Coordinator works across all departments including General Management, Box Office, F&B, Guest Services, Marketing, Facilities, and Special Events.
• This role requires a patient and friendly demeaner as they encounter frequent customer service inquiries.
• The coordinator will need to be well versed in the Microsoft Office suite. (Word, Excel, PowerPoint, Outlook, Teams)

EXPERIENCE and SKILLS

• Minimum of two years of customer service experience.
• Excellent customer service, organizational, communication and interpersonal skills.
• Experience working in the arts or live entertainment, a plus.
• Experience managing and overseeing an office, a plus.

COMPETENCIES

• Excellent interpersonal skills in addition to written and verbal communication skills.
• A self-starter with a customer-first approach.
• Strong ability to multitask and prioritize projects at a fast pace.

BENEFITS

• Fully paid company healthcare package, dental/vision.
• Company contributed 401k plan
• Access to live entertainment and tickets.

Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.

People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.

Learn more about ATG, visit www.atg.co.uk/

ATG’s Inclusion, Diversity, Equity, & Access Mission Statement

A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.