Description

About WSDOT
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.

The Opportunity
WSDOT is currently seeking to fill a part-time permanent Traffic Safety Systems Operator 3 (TSSO3) In-Training position in the Traffic Management Center (TMC) in Spokane to dispatch service calls to field crews. This position will monitor and operate the region's intelligent transportation systems and devices such as roadside cameras, variable message signs (VMS), and highway advisory radios. Traffic and incident information collected is then passed on to motorists, response agencies, and the media. By keeping travelers informed, the Spokane Regional TMC increases the efficiency and safety of the Region’s state highways, interstate roadways, and county/city streets.

What to Expect
This position will work approximately 30 hours per week. You may also work when needed to substitute for full time employees who are on vacation leave, sick leave, or attending training. The schedule for this position is Thursday, Friday, and Saturday nights, from 9:00 PM to 7:00 AM. This position will require a flexible individual who can be available to work a variety of shifts to include day, swing, night, weekends, and holidays, sometimes with little notice to assist in the 24/7 operations of the TMC, particularly during winter weather events.

Among the varied range of responsibilities held within this role, the TSSO3 will:

• 
  Serve as a shift operator responsible for receiving, transmitting, and coordinating road conditions and service requirements.
• Monitor and/or operate closed circuit television feeds/video, cameras, ramp meters, traffic signals, VMS, and Highway Advisory Radios (HAR).
• Receive, record, evaluate, and broadcast reports of collisions, traffic hazards, disabled vehicles, and complaints; initiate appropriate actions.
• Disseminate real-time traveler information relative to weather, traffic conditions, road closures, and pass restrictions.
• Alert maintenance personnel, WSP, and other agencies to receive and disseminate emergency information and potential hazards.
• Operate a personal computer workstation utilizing engineering, computing, and word processing.
• Record and maintain clear and accurate records of all dispatches and field personnel location and status reports.

Qualifications
This is a Traffic Safety Systems Operator 3 (TSSO3) position. However, the hiring manager reserves the right to fill the position at a lower level (TSSO1) depending on qualifications, providing an opportunity for an individual to gain the required experience on the job as part of a formal “in-training” plan.

Required qualifications at the Traffic Safety Systems Operator 1 level ($18.20 - $24.23 hourly):

• One (1) year of experience as a principal radio operator, dispatcher, or emergency responder in an operations environment, while using PCs and multi-channel, two-way radios.

Required qualifications at the Traffic Safety Systems Operator 3 level ($20.00 - $26.76 hourly):

• Two (2) years of experience as a principal radio operator, dispatcher, or emergency responder in an operations environment, while using PCs and multi-channel, two-way radios.

Candidates at either level also require the following:

• High school diploma or GED, or equivalent.
• The flexibility to work a variety of shifts to include day, swing, night, weekends, and holidays to assist in 24/7 operations of the TMC.

Important Notes

• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• This recruitment may also be used to fill additional positions per business needs.
• By issuance of proclamation, the Governor of Washington State mandates that all employees who work for executive cabinet agencies (which includes the Department of Transportation) must be fully vaccinated against COVID-19. This is a condition of employment with WSDOT. Exemption may be granted for religious or medical purposes; however, accommodations will be subject to approval based on the essential functions required of the position.

Why WSDOT

• Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
• Paid Leave – In addition to 12 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications, and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov

Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Daisha Jordan at JordanD@wsdot.wa.gov. Please be sure to reference 23DOT-ER-60870 in the subject line.