Are you looking for a career helping others? Looking for a company that values passion and rewards its employees with great benefits? Your search is over – a career with TheKey is the job for you!

In keeping with our vision and strategy of hiring and retaining the highest quality people to provide our client services, the Training Coordinator role is pivotal in maintaining enthusiasm throughout the hiring, on-boarding and ongoing training process. This role creates the first impression for caregivers and empowers and encourages them along their journey through educational training, positive communication and support. Primary to this role is on-boarding the quality caregivers needed to fill the openings we have and meet demand.

Job Benefits:

• Medical/Dental/Vision Insurance
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• Flexible PTO Plan

Apply today – seeking a Training Coordinator to join our team!

Key responsibilities are: Plan, develop, schedule and facilitate new caregiver orientation, initial, and ongoing caregiver training for our Omaha and Lincoln teams.

In keeping with our vision and strategy of hiring and retaining the highest quality people to provide our client services, this role is pivotal in maintaining enthusiasm throughout the training process. This role creates the first impression for caregivers and empowers and encourages them along their journey through hands on and virtual educational training, positive communication, and support

Orientation and On-Boarding: Caregivers chosen in the initial selection process will be asked to attend and complete Orientation. On-Boarding occurs in the time between orientation through the initial match and first shift with a client.

Facilitate New Caregiver Orientation: Give the caregiver a comfortable and enthusiastic environment to learn while providing the key information about our company and our processes. This is the final opportunity to evaluate a fit with HCA as well as begin the process of setting expectations and share our plan of support and guidance for their future success

Initial Training: Caregivers will receive direct, ‘hands-on’ training facilitated via in house skills-lab. Training will include but not limited to: transfer assistance (Hoyer lift, EZ stand, pivot disc, gait belt, lift chairs), slide boards, shower chairs, wheelchairs and walkers. Other direct client care processes will also be covered.

On-going Training: Caregivers will receive the appropriate Care Academy Trainings, Balanced Care Method and Disease specific training through the process developed for our caregiver pool. These trainings are meant to be educational, inspirational and a tool for positive interaction with the caregivers. These trainings will increase caregiver confidence, building a stronger relationship with HCA, build stronger relationships with each other and increase the success of the caregiver and quality of care for our clients. Another goal is to complete these trainings on time while communicating effectively and efficiently with care managers and caregivers for attendance and kudos for completion.

Provide in home training as necessary/required

Caregiver retention: The first 90 days are pivotal for caregiver retention with an emphasis on the beginning 30 days. Caregivers who have a strong start and a good initial experience will be more willing to flow through some inevitable ups and downs. These initiatives; birthday cards, calls and notes for kudos and “just thinking about you” as well the Caregiver of the Month will help solidify the relationship with the caregiver and increase and maintain strong retention numbers. The goals are to have these initiatives done consistently and timely and to seek new ways to connect with our caregiving team.

Team/Office Support: The Training Coordinator is in a key role in supporting the operations of the office in several capacities. These capacities include but are not limited to: Covering the Customer Service Specialist position during times of need and filling in as a scheduled caregiver in the event of no other recourse availability and doing so works within the Training Coordinators' existing schedule of duties.

Job Qualifications:

• Bachelor's degree or equivalent work experience
• 3-5 years experience training in geriatric healthcare ( LPN, COTA, PTA...)
• Strong computer skills including Microsoft Office programs
• Ability to work under pressure and manage multiple demands in a timely fashion
• Excellent written and verbal communication skills

Start your rewarding career with TheKey (formerly Home Care Assistance) today. Apply now!

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