Triage Team Member Job at OrthoVirginia
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experiencedTriage Nurse to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Triage Nurse will assist with patient care over the telephone in a multi-specialty medical practice.
Primary Functions & Accountabilities
- Answering incoming triage calls, utilizing the Electronic Medical Record to answer patients' questions.
- Triaging providers as needed through the EMR, generating documents in the EMR, responding to patient requests in a timely manner.
- Completing medication and insurance authorizations and digital filing of documents requiring provider review.
- This position may also provide coverage or rotate into the Clinical Team Member position to perform direct patient care in the clinic.
Knowledge, Skills & Abilities
- Proficient computer skills
- Knowledge of basic medical terminology
- A cheerful disposition and the ability to work well in a high volume, fast paced environment.
Position Requirements
- Some medical office or triage experience is preferred.
- LPN license preferred.
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