UC OFFICE ASSISTANT Job at University of Maryland Upper Chesapeake Health
University of Maryland Upper Chesapeake Health Bel Air, MD 21015
What You Will Do:
JOB SUMMARY: Under general supervision, independently performs functions of daily office operations including but not limited to daily chart and paperwork preparations, insurance tracking, obtaining authorizations for services, completing daily charges, professionally and effectively communicate with guests/families and providers to coordinate care, scheduling, answering phones, interacting with community providers to coordinate appointments, interacting with ED/BHU/IOP service lines to coordinate urgent care for guests, completing medication requests as directed by providers, handling guest and physician requests/needs efficiently and timely, and completing all other duties as assigned.
What You Need to Be Successful:
Education/Training: High School diploma or equivalent required. BLS certification required within 60 days of start date.
Work Orientation & Experience: At least one (1) year experience in patient insurance verification/authorization/utilization review required. Prior experience in outpatient office setting and customer service required. Knowledge of healthcare reimbursement principles required. Previous experience in psychiatric office setting preferred. Skills and Abilities: Requires ability to work in fast paced office environment, multi-task, communicate professionally and clearly with guests, providers, and community agencies. Requires excellent organizational and time management skills and the ability to work independently. Requires flexibility to work with changes in task routines, assignments and processes. Requires ability to prioritize tasks in a continuously changing environment. Ability to use good judgment and respond to crisis situations calmly and appropriately. Knowledge of CPT/ICD9 and 10 Coding. Ability to operate various office machines and proficient with computers, Microsoft Word, and Meditech. Ability to maintain confidentiality. Ability to sit for long periods of time.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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