Job Description Summary

This is a fully remote central research administration position, reporting to the Director of the Office for Clinical Research (OCR) under the Office for the Vice President for Research (OVPR). The Office of Clinical Research at the Medical University of South Carolina seeks an experienced Communications, Instructional Design, and Training Program Manager (CIDPM) to provide expertise, guidance, and support on approaches and training best practices to support the design, delivery, evaluation, and maintenance of online, hybrid, and in person orientation, learning modules and training programs for the Office of Clinical Research and OCR research workforce stakeholders. The CIDPM will function as the OCR Ambassador to research workforce stakeholders serving as the OCR marketing, communications, and educational lead. The CIDPM will provide advice and support related to selection, adaptation, and use of learning technologies/techniques for adult learners, and ensure the online, hybrid and in person curriculum meets OCR goals, aligns with best training practices, and is accessible to fulfill various learning needs of clinical research professionals.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC002113 Office Of Clinical Research (Ocr)

Pay Rate Type

Salary

Pay Grade

University-07

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

This is a fully remote central research administration position, reporting to the Director of the Office for Clinical Research (OCR) under the Office for the Vice President for Research (OVPR). The Office of Clinical Research at the Medical University of South Carolina seeks an experienced Communications, Instructional Design, and Training Program Manager (CIDPM) to provide expertise, guidance, and support on approaches and training best practices to support the design, delivery, evaluation, and maintenance of online, hybrid, and in person orientation, learning modules and training programs for the Office of Clinical Research and OCR research workforce stakeholders. The CIDPM will function as the OCR Ambassador to research workforce stakeholders serving as the OCR marketing, communications, and educational lead. The CIDPM will provide advice and support related to selection, adaptation, and use of learning technologies/techniques for adult learners, and ensure the online, hybrid and in person curriculum meets OCR goals, aligns with best training practices, and is accessible to fulfill various learning needs of clinical research professionals.

This position is fully remote with in-person attendance at meetings/trainings, as required.

Minimum Training and Experience Requirements:

A bachelor's degree and three years relevant program experience.

Preferred Experience and Additional Skills:

• Demonstrated knowledge and use of best practices for supporting and/or integrating Universal Design for Learning, accessibility, and Open Educational Resources.
• Experience as a clinical research coordinator, research nurse coordinator, research/sponsored programs accountant, grants administrator, or professional accountant/financial analyst with direct industry sponsored research experience preferred, or an equivalent combination of experience, education, and training. Strong project management and organizational skills required. Certification as clinical research professional or equivalent preferred. Knowledge of SPARCRequest, Epic, eIRB, financial systems, proposal pricing, and research billing highly desirable. Proficient working knowledge of Microsoft office required. Knowledge of grants administration processes, industry sponsored research invoicing, research billing compliance and the clinical research life cycle required.
• Ability to research and analyze complex information.
• Ability to independently plan and manage instructional design projects.
• Must be organized, responsive, team-oriented, reliable, and detail-oriented.

• Excellent written, verbal, and interpersonal communication skills, including proofreading and producing content free of errors in spelling and grammar.
• Experience designing courses within a Learning Management System (LMS) (preferably BrightSpace, Panopto, Canvas, or MS Teams).
• Experience working closely with subject matter experts (SMEs) in research to design courses in online and hybrid formats.
• Knowledge of fundamental instructional, multimedia, electronic learning (eLearning), and graphic design principles.

Job Responsibilities and Duties:

30% Develop, promote, integrate, and support the use of instructional technologies for online, hybrid and in-person learning

• Work independently and in collaboration with subject matter experts (SMEs) to create and maintain instructional content and reference guides to support the integration and delivery of educational tools and applications.
• Develop interactive OCR training modules for the research workforce.
• Solicit input and feedback from instructors and SMEs on the goals and direction of learning content.
• Consult with SMEs and instructors on their specific instructional goals. Research and provide guidance related to creative and appropriate solutions for training and communications to meet goals.
• Monitor ongoing developments in the field of learning technology and maintain a high level of instructional design knowledge.

25% Develop and manage collaborative working relationships with SMEs and instructors. Identify areas for improvements in existing courses and opportunities and support development and implementation of new courses to advance the OCR mission and goals in the areas of research billing compliance, financial optimization, and streamlining processes

• Facilitate regular content reviews for online/hybrid courses in collaboration with SMEs.
• Participate in development and review of course evaluations to inform course revision and refinement.
• Provide consultation and guidance to SMEs and instructors on course revision and updates to online course content based on feedback and best practices.
• Conduct quality assurance testing of all course materials before the course is made available to students.
• Work closely with SMEs and Instructors (in person and remotely) and others to design, develop, and support high-quality online, hybrid and face-to-face courses.
• Provide training and support with using the LMS and other teaching tools and platforms.
• Guide and support program coordinators and instructors in creating accessible digital content.

25% OCR Communication Management

• Develop and refine OCR’s communication strategy including communications promoting and publicizing OCR programs, services, and activities and promoting knowledge of the research community of policies and regulations related to the mission of the OCR.

• Design, develop, and deliver strategic research communications for OCR Leadership and disseminate central communications for OCR activities.
• Identify knowledge gaps of OCR customers and other MUSC research stakeholders and develop OCR information dissemination strategies and communications to effectively bridge those knowledge gaps.
• Manage OCR list serves for email and newsletter communications. Work collaboratively with program and senior leadership to develop and approve content. Track newsletter metrics to assesses the effectiveness of the communication tools and delivery strategies to continually improve the process.
• Research educational and informational communication trends, identify best practices for effective communication tactics, and integrate this information into overarching communication strategy for OCR.
• Responsible for the oversight and management of OCR’s internal and external communications and websites in collaboration with the OCR Director and Associate Directors and managers, the Office of the Vice President for Research Communications and Strategic Projects Director and SCTR’s Office of Science Development and others relevant partners and stakeholders.
• Responsible for the oversight and management of OCR public and internal facing websites including content creation, in collaboration with relevant stakeholders, timely updates, and maintenance, and ensuring that website content and training materials and resources are up to date and meet accessibility standards.
• Ensure online resources and other digital content related to descriptions of OCR’s programs/services are consistent across print and online platforms, are accurate, and meet accessibility standards adopted by MUSC.
• Create and review, with OCR leadership, analytic reports on utilization of website and other media to inform ongoing activities.
• Meet regularly with the OCR Director and Associate Director and OCR teams to discuss training and communication strategy and proactively evaluate and make recommendations related to OCR’s online presence, communications, & trainings.

10% Project, Event, and Meeting Strategic Planning and Management

• Responsible for development, planning, management, logistics, and communication of OCR’s in-person, virtual, and hybrid meetings and programs.
• Co-coordinate OCR Quarterly all staff meetings, Advisory Board, Research Stakeholder Workgroups, and other meetings & retreats.
• Develop and manage a research workforce quarterly forum/panel bringing key stakeholders together to share critical research information and for networking and workforce development opportunities.

5% Serve as liaison with and educational consultant for other research administration offices, departments, or organizations

• Prepare and disseminate information concerning educational programs and procedures.
• Inform, advise, and advocate for the Office of Clinical Research learning needs.

5% Performs other duties as assigned.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)

Ability to perform job functions in an upright position. (Frequent)

Ability to perform job functions in a seated position. (Frequent)

Ability to perform job functions while walking/mobile. (Frequent)

Ability to work indoors. (Continuous)

Ability to work outdoors in all weather and temperature extremes. (Infrequent)

Ability to work in confined/cramped spaces. (Infrequent)

Ability to fully use both hands/arms. (Frequent)

Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)

Ability to reach in all directions. (Frequent)

Possess good finger dexterity. (Frequent)

Ability to maintain tactile sensory functions. (Continuous)

Ability to maintain 20/40 vision, corrected. (Continuous)

Ability to see and recognize objects close at hand. (Continuous)

Ability to see and recognize objects at a distance. (Frequent)

Ability to match or discriminate between colors. (Frequent)

Ability to determine distance/relationship between objects; depth perception. (Continuous)

Good peripheral vision capabilities. (Frequent)

Ability to maintain hearing acuity, with correction. (Continuous)

Ability to perform gross motor functions with frequent fine motor movements. (Continuous)

Ability to work in dusty areas. (Infrequent)

Additional New Requirements:

Ability to obtain and maintain a valid driver’s license.

Computer literacy.

Ability to work overtime as required.

Ability to work odd shifts as required.

Ability to learn and use new processes, tools and equipment as required.

Additional Job Description

A bachelor's degree and three years relevant program experience.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees