Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Site Manager is responsible for overseeing the daily operations at the HealthPoint health center, in alignment with the site’s business plan. The Site Manager collaborates with leaders within the health center to provide top-quality patient care and excellent staff experience. The Site Manager leads with the HealthPoint management system to engage teams in continuously monitoring and improving the current operational practices. As a key leader of HealthPoint, the Site Manager creates and fosters a culture of inclusivity, respect, understanding, compassion, and empowerment in service to the well-being and growth of its patients, communities, and employees. Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Responsible for providing exceptional full cycle employee, and potential employee experience including recruiting, hiring, onboarding, talent development, recognition, and performance management.
• Responsible for building and maintaining an equitable and engaging work environment for employees by providing consistent coaching, counseling, recognition, and development opportunities for staff.
• Establishes priorities and adherence to guidelines, processes, procedures, policies, and standing orders for maintaining and improving standard work of daily operations. Keeps Business Director informed of potential opportunities by recommending and/or implementing solutions.
• Using data analytic tools and onsite observations, lead and monitor daily operations to ensure achievement of business goals and directives.
• Understand the clinic budget and develop plans, in consultation with other leaders, to achieve proposed outcomes.
• Oversees quality management of day-to-day operations of the department by performing daily, weekly, and monthly reporting on key performance indicators and audits of core processes to ensure adherence and provide regular feedback to staff.
• Coordinates student learner and mentor schedules.
• Nurture a culture where an excellent patient experience is understood and routinely delivered by clinic teams.
• Ensures clinic meetings and committees are in alignment with HealthPoint standards. Leads staff meetings or portions of staff/team meetings as appropriate.
• Partner with the Business Director on change management and new program development as needed. Lead or support others in PDSA continuous process improvement. Access operational data to inform and evaluate these efforts.

ESSENTIAL ORGANIZATIONAL LEADERSHIP DUTIES AND RESPONSIBILITIES

• Attend and participate in organizational committees and task force activities as required. Assume responsibility for successful execution of projects or change efforts that are longitudinal and involve several stakeholders within the clinic.
• Maintain good attendance, be punctual, and work a full scheduled shift as a condition of employment.
• Demonstrate respectful, professional, appropriate behavior and leadership that supports a team-oriented environment.
• Demonstrate a commitment to the mission, core values, and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.

Must have’s you’ll need to be successful:

• Bachelor’s degree (BA or BS) from a four-year College or university and a minimum of three (3) years healthcare experience required, or an equivalent combination of education and experience.
• Minimum three (3) years’ experience leading multidisciplinary teams required.
• Intermediate operating knowledge of computers including Excel, Word, and Outlook required as well as other related scheduling software. Data entry and EHR experience required. Knowledge of NextGen EHR is preferred.

Proof of immunizations and/or immunity to: COVID-19, MMR (measles, mumps, and rubella), Varicella, Annual Influenza, and TB Quantifier are required for all employees. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immunity prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit http://wa.myir.net to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.