Venue Ticketing Representative Part-Time Job at Spurs Sports and Entertainment
Overview:
We are currently seeking an enthusiac and customer focused Representative to provide a primary level of assistance to customers and fans at the AT&T Center Box Office. Venue Ticketing Representatives will have the opportunity to deliver high customer satisfaction while selling tickets, fulfilling will call orders, answering incoming calls and resolving any ticketing problems.
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development. Responsibilities:
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to build moments that endure, memories that excite, and connections that strengthen our community.
We are currently seeking an enthusiac and customer focused Representative to provide a primary level of assistance to customers and fans at the AT&T Center Box Office. Venue Ticketing Representatives will have the opportunity to deliver high customer satisfaction while selling tickets, fulfilling will call orders, answering incoming calls and resolving any ticketing problems.
Rate of pay - $12.00/hour, part-time (less than 29 hours/week)
Position is based out of San Antonio, TX
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development.
- Under training and supervision, learn and obtain basic skills withing the Ticketmaster ticket selling system.
- File and distribute all upcoming will call in an efficient manner.
- Deliver high customer service and exhibit arena awareness by answering incoming phone calls regarding questions around seating locations, special needs accommodations and assisting with the resolution of guest issues.
- Organization and filing of ticket sales vouchers and stubs.
- Processing season ticket payments.
- Other duties as assigned.
- Must be at least 18 years of age.
- Possess a high school diploma or equivalent.
- Minimum of 1 year’s experience in Customer service with the ability to help resolve guest issues and answer questions.
- Proficiency in Microsoft Office Suite.
- Flexible availability to include working nights, weekends, and holidays.
- Ability to stand for long periods of time more than 8 hours at a time.
- Bilingual (English and Spanish), preferred.
*SS&E is an Equal Opportunity Employer*
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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