Job Snapshot

• Employee Type:
  

  Full-Time
• Location:
  

  Remote
• Job Type:
  

  Health Care
• Experience:
  

  Not Specified
• Date Posted:
  

  6/3/2023

Job Description

TeamHealth has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

OVERVIEW:

The Vice President of Operations (VPO) serves as the liaison between the client hospital and the regional leadership for the Anesthesia service line. The VPO, reporting to the SVP of Operations, but also under the direction of the Clinical Senior Vice President (Clinical SVP) or other Executive Leaders is responsible for operational performance of the contracts in his/her assigned region. The VPO’s specific focus is to ensure client and TeamHealth expectations are met. The VPO works in a paired leadership model with the Regional Medical Director (RMD) or Clinical SVP. The VPO is the primary TeamHealth contact with the client’s administrative leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides management and support for assigned contracts
• Adheres to the Partners in Performance philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database
• Establishes and maintains positive relationships with client Web-of-Influence (WOI) members in accordance with Partners in Performance standards
• Works to achieve client and TeamHealth operating metric goals.
• Knowledgeable about the requirements for each assigned facility and ensures contract compliance
• Serves as liaison between client and TeamHealth regarding contractual questions or issues
• Facilitates assessment of client needs to offer/coordinate appropriate value-added services and innovation to client hospitals
• Collaborates and supports integration efforts within all TH service lines and may serve as primary point of contact as assigned
• Collaborates with leaders and staff of the operational service centers to achieve optimal contract performance. These departments include, but are not limited to: recruiting, scheduling, credentialing, payroll, risk management, documentation education, chart flow, provider enrollment, PSO, compliance, finance, and legal
• Contributes to development of annual budgets and is responsible for ongoing management of contracts to meet budget. Work with finance to prepare proformas for contract changes.
• Participates in regional Monthly Operating Reviews (MOR) as directed by senior management.
• Participates in Business Development activities such as Request for Proposals (RFP) responses, presentations, and the negotiation of terms for renewals
• Leads the coordination of new client start-ups in accordance to the TeamHealth startup standardized process
• Strong knowledge of staffing grids, efficiency reporting & position control
• Actively involved in leader and provider recruiting process
• Supports and assists the RMD or Clinical SVP in onboarding of FMDs Ensures that there is an onboarding process and tools in place to orient new providers. May participate in onboarding as needed
• Supports and assists the RMD or Clinical SVP in coaching FMDs and providers
• Participates in provider department meetings with the RMD or Clinical SVP and FMD and works with the Practice Coordinators with agenda preparation and distribution of informational materials, as needed
• Provides input to Group President, EVP, and Clinical SVP in prioritizing contracts for Performance Improvement Consultants (PIC) resources and deployment. Participates in assigned PIC projects and accepts handoffs for ongoing follow-up
• Provides oversight of direct reports as applicable
• Performs other duties as assigned

Job Requirements

QUALIFICATIONS / EXPERIENCE:

• Bachelor’s Degree in Nursing, Business Administration, Health Care Administration or related field required
• Master’s Degree preferred
• Three (3) to five (5) years’ experience in provider or clinical management with proven competency in metric driven operations including process improvement preferred
• Excellent verbal and written communication skills
• Excellent negotiating and presentation skills
• Excellent judgment and decision making skills
• Excellent problem-solving skills
• Must be self-directed and possess critical thinking skills
• Technical proficiency to include Microsoft Office Products, Video Conferencing, Database Management, QGENDA Scheduling & Timekeeping, Tableau, etc.
• Strong accounting/financial management skills
• Ability to work in a team environment