Qualifications and Job Requirements

Education required: Bachelor’s degree or equivalent education and experience.

Experience required:

• Minimum of 15 years of experience managing and developing a successful major gifts fundraising program that resulted in revenue growth, an expanded constituency base and board engagement.

• Proven ability to close major and principal gifts along with a demonstrated record of cultivation, solicitation and stewardship best practices including the management of a personal portfolio.

• Full understanding of all aspects of a comprehensive Development program, with a focus on major and principal gift strategy.

• Experience in medical philanthropy is preferred.

• Demonstrated success in building grateful patient relationships in service of major gift programs.

• Knowledge of the utilization of information systems to support fund raising activities.

• Ability to travel, occasional evening and weekend work, and to adjust to other needs of the department.

• Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Teams.

Additional Skills Required:

• Visionary leader, who can coach staff and inspire loyalty and hard work to achieve philanthropic success for the team.

• Extraordinary communication skills and the ability to elicit and translate sometimes complex institutional and campaign priorities from medical/scientific information to capital needs into a compelling case for support.

• Ability to work across all levels of an organization—strong financial acumen and intellectual maturity, and skill at navigating institutional relationships.

• Commitment to continuous improvement. Understands the importance of strong work processes and is good at identifying and implementing meaningful performance metrics.

• Energetic and stimulated by fast-paced environment.

• Warm, friendly and engaging, easy to approach and relates well to all kinds of people. Track record of building solid relationships with others—donors, board members, medical staff, and employees.

Competencies:

• Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.

• Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.

• Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.

• Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

• Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

• Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

• Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Social/Environmental Requirements:

Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.

Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.

No substantial exposure to adverse environmental conditions

Health Care Status: NHCW: No patient contact. - Health Care Worker Status may vary by department.