Warehouse Front Desk Coordinator Job at Pet Food Express

Pet Food Express Oakley, CA 94561

$24 - $27 an hour

Become part of a great company that is experiencing exciting, rapid growth.

Pet Food Express is seeking an experienced, enthusiastic, and organized administrative professional to join our Distribution Center Team in the Front Desk Coordinator role. Reporting to the Warehouse General Manager, the Warehouse Front Desk Coordinator provides administrative support to the WHS GM, HR Business Partner and Distribution Center Operations. The Warehouse Front Desk Coordinator acts as the face of Pet Food Express at the DC and is the first point of contact for employees, vendors, candidates and visitors entering the facility. This position acts as the primary administrative assistant, performing a variety of clerical and administrative tasks including, but not limited to, reception, managing visitor log and badge access, mail distribution, ordering, data entry, filing, etc., to support our Distribution Center and Warehouse teams. This role works closely with various departments and is committed to teamwork. This position must exercise independent judgment, have strong problem solving and excellent communication skills.

Responsibilities


  • Provide reception, clerical and administrative support under the direction of WHS GM and HR Business Partner (HRBP).
  • Professionally greet visitors including employees, vendors, and applicants.
  • Maintain visitor log in sheets; ensure every visitor signs in and out of the facility. Maintain Employee badges and enforce building access policy.
  • Perform routine clerical duties, such as sorting, filing, receiving and distributing mail and packages to appropriate person, making copies, and responding to routine inquiries.
  • Answer and direct incoming calls in a professional and courteous manner at all times; take & deliver phone messages.
  • Coordinate meeting and events logistics, including booking rooms/space, calendar invites, ordering food and/or supplies, set-up and clean-up of meetings, events, rooms or work areas as needed.
  • Assist HRBP in on-site interview logistics such as set-up interview room, greeting candidates, notifying HRBP/interviewers of candidate arrival, etc.
  • Assist HRBP in New Hire Onboarding process such as assigning locker, uniform employee badge, and equipment, reviewing and answering questions on DC policies/procedures, supporting with New Hire trainings as assigned.
  • Direct employee inquiries concerning payroll, insurance, uniforms etc. to appropriate person(s).
  • May produce correspondence, reports, and presentations using the appropriate software for word processing, graphics, and spreadsheets.
  • Learn and apply all company philosophies, policies, and procedures including administrative, safety, quality, operational, and environmental training.
  • Other duties and responsibilities as assigned.

Qualifications

  • 2+ years reception and/or administrative experience in WHS setting preferred.
  • Proficiency with Microsoft Word, Excel, and Outlook required.
  • Clear and effective written and verbal communication skills; able to communicate professionally with all levels of employees, management, vendors and visitors.
  • Strong organization, attention to detail and sense of urgency approach.
  • Ability to manage and prioritize work, meet deadlines and instinctually follow-up.
  • Excellent relationship, interpersonal and teambuilding skills; able to establish, maintain, and foster positive and effective working relationships.
  • Comfortable working in a fast paced warehouse setting and able to quickly become a helpful resource and team member.
  • Aptitude to learn tasks and processes quickly, retain information, and learn from experience.
  • Ability to focus, remain calm and decisive in a high pressure environment, operate with a sense of urgency and escalate issues beyond your experience.
  • Motivation to contribute to the team and overall goals of the department.
  • Must demonstrate a high level of confidentiality and the ability to manage personal information.
  • Safety and security awareness, willingness, and ability to recognize and address unsafe practices, and follow and enforce safety/security policies and procedures.
  • Able to work the following schedule: Monday - Thursday 8:00am-4:30pm and Friday 6:00am-2:30pm

PFE Perks

  • Grow with us: Many potential career paths and options for advancement within the company
  • Continued Learning: A focus on your development and leadership training.
  • Generous in-store employee discount that extends to your family.
  • Be Healthy: Health with FSA options, dental, and vision insurance – even pet insurance!
  • Plan for the future: 401k with employer match.
  • Get Rewarded: Employee referral bonuses.
  • Rest and Relax: Competitive Paid Time Off

The salary range for this position is expected to be $24.00/hr - $27.00/hr. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience, and budget constraints.


About the Company

We're Pet food Express, and we're transforming our customers' relationships with their pets. How? With exactly-right products, helpful services, and expert advice for even the toughest pet problems. Since 1986, our commitment to purpose over profits has driven our decades-long history of continuously strong growth. We do what's right for our customers and their pets. Everything else follows. Sound like the right fit? We'd love to hear from you.




This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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