Michael Sullivan & Associates LLP is seeking a full-time Operations Specialist. The Operations Specialist maintains a close professional relationship with the Operations and IT departments. Telework from anywhere in the state of California*

• All applicants are required to reside in California.

Specific duties may include but are not limited to:

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  Assist with creation of new client accounts in firm practice management software.

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  Maintain firm's contact database including client protocols, vendors, and guidelines, as well and current and prior contacts; Communication with clients for clarifications as directed.

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  Execute workflows as directed to batch update data for clients and internal teams.

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  Organize and file contracts, agreements, etc.

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  Communicate with vendors as directed.

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  Investigate discrepancies in data or special handling requirements as directed.

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  Review and route communications received by the firm requiring investigation.

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  Other duties, as needed.

Requisite Skills & Experience:

• High school diploma or equivalent
• Intermediate computer skills- experience with logical and/or statements beneficial but not required
• Ability to work well with or without supervision
• Ability to prioritize
• Attention to detail and high quality are ESSENTIAL to the success of anyone in this role
• At least one year (and preferably two years or more) relevant experience with a legal practice management software or maintaining a contact database preferred

About the Firm

Michael Sullivan & Associates LLP is a cutting edge law firm that provides high quality litigation defense of Workers Compensation claims. The firm develops lasting relationships with clients by providing superior legal services at a significant value and has grown rapidly since it's inception in 1996.

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and speaking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

If you possess the above experience and attributes, we would love to hear from you! Please submit your resume and cover letter. No calls or faxes, please.

Michael Sullivan & Associates LLP is an Equal Opportunity Employer