Workers' Compensation Supervisor

We are growing! Claims Resolution Corporation, Inc., based in Galloway, New Jersey, is a full-service, third-party administrator (TPA) managing multi-line claims including Workers’ Compensation, General Liability, Auto Liability, Professional and Property claims. Our client-focused, ethical, and relationship-based team members are the heart of our vision to be the best TPA. If you are willing to collaborate within a diverse team, embrace challenges, and continue to develop your own skills, then Claims Resolution Corporation, Inc. may be the place for you. We offer a career-oriented which values your contributions and encourages you to grow.

Job Description Summary:

The Workers’ Compensation Claims Supervisor is responsible for the oversight and monitoring of the administrative and technical areas of 5-7 adjusters with a pending of 900-1300 claims. This position interfaces with case management and clients as appropriate; provides leadership of day-to-day activities; and supports the staffing, training, and overall management of the WC team. The WC Supervisor will be responsible for the oversight of the prompt, and efficient evaluation, investigation, and resolution of clients’ claims, in accordance with legal statutes, policy provisions, and company guidelines.

Duties/Responsibilities:

Duties include but are not limited to:

• Providing technical and jurisdictional direction and ongoing guidance to claims analysts through routine quality reviews on claims in compliance with audit requirements, client handling instructions, and best practices.
• Ensuring timely, accurate documentation of claim activity in the unit.
• Providing backup, diary completion, and other term-related oversight.
• Participating in the interviewing and hiring process, training, coaching, and mentoring unit team members.
• Monitoring claims analysts’ workloads ensuring compliance with service standards based upon experience and/or claim type; reporting observations and recommending remedial action as needed.
• Ensuring appropriate case reserves consistent with company guidelines.
• Maintaining a working knowledge of jurisdictional requirements and applicable case law for each state serviced.
• Maintaining and promoting client relationships; resolving service issues; providing recommendations to clients as suggested by the claim status; and providing written reports of specific claims as requested by clients.
• Monitoring reports for all clients to achieve goals of claims’ closing ratios of about 104%; achieving 100% timely excess reporting and mitigating paid and incurred costs.
• Participating in monthly client safety and stewardship meetings.
• Promoting effective communication among and between work groups, and between management and employees.
• Demonstrating commitment to the company’s Code of Business Conduct and Ethics and Best Practices; applying knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
• Providing support, guidance, leadership, and motivation to promote the maximum performance of claims analysts.
• Completing all other tasks and projects as assigned by supervisor(s).

Requirements and Qualifications:

• Associate degree or more preferred related industry required; Bachelor’s degree preferred
• 3+ years of workers' compensation claims supervisory experience required
• New Jersey workers’ compensation experience a plus
• Public entity and experience a plus
• Detail-oriented and strong customer service skills
• Proficient in the use of the internet and Microsoft Office and capable of learning industry-specific software
• Demonstrated strong written and oral communications skills
• Demonstrated strong interpersonal, analytical, investigative, and negotiation skills
• As required, maintains insurance adjuster licenses

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Growth and development:

• Whether you are new or have extensive experience, we promote a lifelong learning approach. Claim Resolution Corporation, Inc.’s goal is to provide you with the tools and training to be highly successful as a respected insurance professional.

Employee Benefits:

• We offer a comprehensive benefits package including paid time off, medical, dental, vision, FSA, HRA, 401k, LTD, STD, and Group Life Insurance.

Claims Resolution Corporation, Inc. is an Equal Opportunity Employer, providing employment opportunity to all qualified individuals regardless of race, creed, color, sex, sexual orientation, religion, national origin, age, disability, or any other basis prohibited by law.

If you meet the above requirements and want to join a high performing team, please forward your resume for consideration.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Township of Galloway, NJ 08205: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to work from 8:30 am -4:30 pm EST?
• Do you have experience working with New Jersey Title 59?

Experience:

• Workers' Compensation Supervisory: 3 years (Required)

Work Location: In person

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.