Job Description

Are you looking for a summer job? Do you love the outdoors? Are you a people person? If you said "YES" then this seasonal job opportunity IS FOR YOU!

Denali Zipline Tours is Alaska's premier canopy adventure. We offer an exciting outdoor tour with fun, entertaining staff.

Historical Talkeetna, a fun, quirky village, is a short two hours north of Anchorage, and just south of the magnificent Mt. Denali.

Training begins mid-May, and tours operate from late May through mid-September.

Customer Service Duties and Responsibilities:

• Provide friendly and professional customer service in a fast-paced environment.
• Assist customers, travel agents, and tour operators in a positive manner, with information about tours, services, and options, including prices, times, and general tour information.
• Accurately completes reservations on a computer-based system.
• Ensures customers are sent necessary product and reservation documents in a timely manner.
• Completes and maintains paperwork as it relates to vouchers and gift certificates.
• Works with supervisors/managers to effectively resolve customer complaints and issues.
• Drives guests to and from the zipline course in a safe and timely manner.
• Keep company vehicles clean and in running order.
• Complete and maintain driver daily paperwork.
• Performs other duties as are appropriate and as assigned.

Requirements:

• Must be at least 21 years of age.
• Requires working weekends, long hours, and irregular shifts in a multi-task environment.
• Basic math and computer skills abilities are essential.
• Clean driving record (copy of the driving record required).
• Meet all qualification/eligibility requirements.

HOUSING IS NOT PROVIDED

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Talkeetna, AK 99676: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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