ABOUT FIDELITY BANK:

Founded in 1888, Fidelity Bank is one of the strongest independent community banks in Central and Eastern Massachusetts. Celebrating its 20-year anniversary as the brand promise to the community, Fidelity Bank’s unique LifeDesign approach to banking provides the care and clarity needed to make informed decisions with confidence. The Bank offers a range of personal and business banking solutions to clients in 13 full-service banking centers in Leominster, Worcester, Fitchburg, Needham, Gardner, Shirley, Barre, Millbury, Paxton, Princeton, and Winchendon. The Bank has consistently earned a “5 Star” rating from BauerFinancial, Inc., the nation’s leading independent bank rating and research firm. Fidelity Bank was the only bank in Central and Western Massachusetts recognized as one of Forbes “America’s Best Banks in Each State 2022,” in addition to being voted Worcester Telegram & Gazette Best Financial Services in Central Massachusetts and placing on the Boston Globe’s Top Places to Work list six times. As of December 31, 2022, the bank had total assets of approximately $1.4 billion. For more information, visit www.fidelitybankonline.com or www.facebook.com/fidelitybankma.

Position Overview

Fidelity Bank’s Administrative Assistant will play a key part in the day-to-day functions of the Office of the CEO. The Administrative Assistant will assist with ensuring that the CEO is able to function in the most efficient and effective manner. Under the supervision of the AVP, Executive Assistant to the Chairman and CEO, the Administrative Assistant will add capacity to ensure that all tasks, processes, and communications in the Office of the CEO are managed in the most professional, organized, and accurate manner. All administrative processes will be carried out in alignment with the LifeDesign Banking approach.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

• All colleagues of the Bank, regardless of title or responsibilities, must share a common commitment to promoting and modeling the LifeDesign Banking Approach and the Caring Culture of the Bank. This commitment is achieved by exemplifying our core values every day and utilizing the C.A.R.E. process at every opportunity to ensure internal and external clients have clarity and confidence in the outcome.
• Always maintain a high level of confidentiality and discretion
• Experience working in an environment where access to and handling of highly sensitive information is required
• Research and book travel arrangements
• Transition Office of the CEO to mostly paperless filing system
• Regular scanning and filing of documents
• Obtain approvals, submit invoices for payment, and provide follow up
• Using dictation software, prepare and format typed notes, correspondence, and various other documents
• Maintain up to date and accurate mailing address listings on an ongoing basis using Excel
• Prepare draft PowerPoint presentations
• Set up virtual meetings using Webex, Teams, and Conference Room technology
• Provide backup assistance to the AVP, Executive Assistant to the Chairman and CEO
• Assist with the planning of meetings and events
• Other duties as assigned.

Schedule:

Monday - Thursday (8:30am - 4:00pm)

POSITION REQUIREMENTS:

• High School diploma
• 5+ years prior experience in an administrative role
• Proficiency with Microsoft Office Suite, specifically, Outlook, Word, and PowerPoint
• Previous experience with Smartsheet and Webex a plus
• Cultural alignment with Fidelity Bank’s values-driven, and colleague- and client-focused environment.
• Ability to handle sensitive information and always maintain confidentiality
• Excellent communication skills
• Positive, can-do attitude; strong sense of prioritization, organization, and attention to detail
• Works well independently
• Proactive in seeking out work and providing assistance wherever needed, a team player.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fidelity Bank is proud to offer a competitive compensation and benefits program which includes health, vision, life, and immediate 401(k) plan participation.

Fidelity Bank is an equal opportunity employer.