POSITION SUMMARY 16 Hours / 11:00 PM - 7:30 AM / Every Weekend

• Gathers and documents demographic and financial data on patients

PRIMARY DUTIES AND RESPONSIBILITIES

Employees are expected to work consistently to demonstrate the mission, vision, beliefs, core values and standards of behavior of the organization.

• Gathers, verifies, and enters demographic and financial data on patients registered.
• Obtain consents, assignment of benefits, and releases.
• Print labels and ID bracelets and distributes with admission forms.
• Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, Advance Care Directives, and important messages from Medicare/Campus.
• Scans insurance cards as required.
• Initiates inquiries and ensures receipt of pre-certification and pre-authorization for services.
• Receives and provides shift report at beginning and end of shifts.
• Prepares Workers Compensation form for work related injuries.
• Provides Medicaid Injury form to Medicaid patients being treated in the Emergency Department for injuries.
• Obtains information in reference to religious preference and affiliation.
• Checks insurance eligibility through E-Verify
• Receives, logs, and secures valuables.
• Participates in Admissions Quality Management Program.
• Participates in appropriate role in disasters, fire drills, fires and other emergency situations.
• Practices infection control through adherence to department and hospital policies and procedures.
• Practices safe transport of patients.
• Insures that the MSPQ is completed on all Medicare patients.

POSITION QUALIFICATIONS

• Education:
  • Minimally Required:
    • High School Diploma or equivalent required. Courses in typing and computer skills; medical terminology preferred.
• Experience:
  • Minimally Required:
    • Customer service relations and office experience preferred.
• Abilities:
  • Minimally Required:
    • Ability to perform routine or repetitive duties working from detailed instructions and under standard procedures.
    • Ability to endure periods of heavy workload or stress.
    • Ability to work with frequent interruptions and respond appropriately to unexpected situations.
    • Ability to interact with irate customers.
    • Ability to interact with physicians and their staff and participate as a team member with individuals inside and outside the department.
    • Ability to proceed independently following standard practices and procedures, referring questions or problems to supervisor.
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