Job Responsibilities

• Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).

• Greet guests, determine needs, explain games, and provide start up instructions, as necessary.

• Patrol gaming area to respond to guest’s needs and take action to correct any problems.
• Encourage users to try other games or laser tag.
• Perform opening and closing duties as required.
• Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.
• Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.
• Maintain a sanitary, organized, presentable area, up to and including the laser tag and escape rooms.
• Communicate any inventory shortages or damaged equipment to supervisor.
• Promote knowledge of the location’s features and upcoming events.
• Monitor guests for rule violations.
• Enforce safety rules and report hazards.
• Report all company violations to management.

• Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Qualifications

• High school diploma or equivalent preferred.
• 6+ months previous entertainment center, hospitality, or retail experience preferred.

Work Environment

• The noise level can be loud and may contain lighting effects such as lasers and strobes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to stand and walk for extended periods of time and able to lift 50 pounds.
• This position regularly requires long hours and frequent weekend work.