The Opportunity

Minimum – Anticipated Maximum Salary: $43300 - $57400 / year

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Responsibilities

• Ensure all state gaming regulations and procedures are being followed.
• Assist in the management of the main bank, cage cashiers, and drop and count operations.
• Assist in the identification of and creation of cage-related operating policies and procedures.
• Train current and new associates on current procedures and regulations and ensure compliance with corporate mandatory trainings.
• Organize and maintain accurate department meetings as needed.
• Stay current on trends within the gaming industry that could impact the facility and the cage operation.
• Schedule all shifts for the cage associates, under the supervision of the Cage Manager.
• Direct all cage staff, including cage cashiers, main bankers, and drop/count associates during shift.
• Assist cage manager in hiring, counseling, and termination of cage staff.
• Maintain a safe work and customer environment.
• Treats each person, customer, or associate as an individual and in a professional manner.
• Leads by example in the skills of guest service and positive interaction with associates, guests, and supervisors by mutual respect for all peoples' needs.
• Demonstrates skill in dealing with guest complaints, using active listening skills to control difficult situations, and maintain guest goodwill.
• Other duties as assigned.

Qualifications

• Two years of experience in cash handling required.
• One to two years' supervisory experience required.
• Must be able to obtain and maintain a state gaming license.
• Intermediate computer skills, including e-mail, word, excel spreadsheets, data input, and record keeping.
• Basic Math skills, addition, and subtraction.
• Able to handle large money transactions.
• Weekends, holidays, and swing shift work may be required.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.