Frederic Fekkai Salon is currently hiring a professional, positive and energetic Assistant Salon Manager to work in our busy, upscale salon located in The Mark Hotel. A successful candidate has excellent organization and people skills and can multi-task. Ultimately, the Assistant Salon Manager is responsible for boosting client satisfaction, supporting the luxury service environment of the salon, and supporting the growth of the business.

Job Responsibilities:

• Assist in managing day to day operations of the salon
• Front Desk and salon operations duties such as scheduling clients, manage and stock inventory, and track employee work hours, sales, and PTO usage.
• Ensure our Fekkai Standards and Values are embraced and maintained by Salon staff
• Effectively manage a variety of personality types with clients and team members to create and maintain a luxury experience and environment
• Manage potential conflict with poise, calm, and ease to ensure client satisfaction and employee engagement
• Responsible for addressing client issues
• Greet and interact with clients and customers as they book services/appointments, arrive at the salon, engage in our services, purchase products, and schedule follow up appointments
• Looks for opportunities to assist team members and clients at all times
• Assist managers with writing and conducting employee performance evaluations

Requirements:

• Minimum 3 years salon experience is required.
• Available for full time work, with a flexible schedule that may include evenings and Saturdays. Schedule changes week to week and the salon is open 6 days per week
• Experience with cash operations and past work in a luxury salon is a requirement for the position.
• Must possess excellent communication skills, both verbal and written.
• Must possess outstanding organizational, interpersonal, and administrative skills, as well as
• Excellent attention to detail
• Must possess exceptional strong customer service and problem-solving skills
• Ability to compute basic mathematical calculations. Ability to decipher and update various reports.
• Create reports upon request.
• Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands.
• Must possess a positive, “whatever it takes” attitude.
• Candidate must be well groomed and professional.

WE OFFER A COMPETITIVE SALARY AND AN EXCELLENT BENEFITS PACKAGE INCLUDING THE FOLLOWING:

Medical/Dental/Vision/Insurance – Life Insurance – 401(k) Savings Plan – Commission on Retail Sales – Paid Time Off

If you are a professional, positive, energetic individual who enjoys working with people and you are interested in working with us, forward your resume/qualifications for immediate review.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Ability to commute/relocate:

• New York, NY 10075: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Management: 3 years (Required)
• salon: 3 years (Required)
• keyholder: 3 years (Required)

Work Location: One location

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