The General Manager must possess the ability to work effectively in a team
environment, partnering with senior management, and is accountable for the
following essential functions:

• Managing the day to day activities of the entire operation
• Prioritizing workplace safety with established metrics and Service Level

Agreements

• Maintain financial performance of location
• Excel at operational performance of location
• Focus on client relationships and contract retention
• Developing and implementing strategies, processes and procedures that will

effectively influence company profitability

• Achieving monthly performance metrics and all Service Level Agreements
• Identifying and securing new business opportunities
• Recruit, interview, train and hire employees as required
• Be a positive role model to all personnel and the airport community
• Represent with best intent the business priorities and professional posture of

the PrimeFlight customer(s)

• Advise, consult and coordinate with the Division Vice President, Corporate

Controller, Corporate and Field Support Staff, Market Development Vice
President and Directors, Vice President of Training and Quality Assurance,
Clients and Vendors.

Responsibilities:

• Foster a safe working environment. Hold employees accountable for the safety

audit performance and all operational metrics

• Meet administrative requirements as established
• Monitor and record operational and financial performance and report on an

monthly and annual basis

• Work with Sales, Division Vice President and Controller to develop competitive

bids for new business

• Coordinate new local account start-ups
• Resolve promptly all service issues in problem areas to ensure contract

retention. Share the action plan and success factors with the customers

• Perform all necessary supervisory functions to effectively and efficiently

manage assigned personnel. Personnel duties include:
o Maintain a qualified and appropriately trained staff
o Communicate areas of accountability and performance expectations to
assigned personnel
o Determine standards of performance as a basis to review progress of
personnel
o Recommend salary adjustments, transfers, promotions, and
terminations
o Ensure proper training of assigned personnel
o Foster a safe, cooperative and harmonious working climate conducive
to maximizing employee morale and productivity
o Lead in a pro-active, continuous improvement method

• Manage fee-for-service operations, including cash handling and accountability

procedures that may be required

• Adapt to, positively adopt and promote any changes in corporate policy and

procedures

• Directing work, appraising performance, rewarding and discipline, coach and

counsel employees, addressing complaints and resolving problems

• Maintain and foster for success the working relationship with all the customers

associated with the business unit

• Within the established airport’s community, be the “face and advocate” for the

PrimeFlight customer(s)

• Attend meetings, events on behalf of the PrimeFlight customer(s), displaying

professionalism with customers best interest in mind at all times

• Meet or exceed all established Key Performance Indicators and Service Level

Agreements

• Demonstrate regular, predictable attendance at job location
• Exceed PrimeFlight customer service and safety standards

Competency:
To perform the job successfully, an individual should demonstrate the following
competencies: Problem Solving, Operational and Financial acumen, Customer
Service, Interpersonal, and Oral Communication.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential
function satisfactorily. The requirements listed in this Job Description are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

General Qualifications:

• 18 years of age or older
• Reliable transportation
• Valid State Driver’s License with a verifiable safe vehicle operating record.
• Eligible to work in the United States

Education/Experience:
Associate’s degree or higher. High school diploma or equivalent may be substituted
with four years relevant experience.

Language Ability:
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals in English. Ability to communicate
effectively in English.

Math Ability:
Ability to understand and analyze financial operations, profit and loss statements,
customer invoices, and other mathematical functions necessary to managing the
airport operation.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.

Computer Skills:
Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient
to write letters, organize schedules, and perform other tasks related to payroll and
operations.

Certificates and Licenses:
Valid State Driver’s License with a verifiable safe vehicle operating record.

Supervisory Responsibilities:
Direct or indirect supervision of all on-site PrimeFlight personnel.

Work Environment:
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
The noise level in the work environment is usually moderate but may become high at
various times. Employee must be willing to wear/utilize company-supplied personal
protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures
and inclement weather.

Physical Demands:
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

• Stand and walk
• Use hands to finger, handle, or feel
• Be able to hear and respond to the spoken voice and to audible alarms

generated by terminal environment

• Specific vision abilities required for this job include: Close vision (clear vision

at 20 inches or less); distance vision (clear vision at 20 feet or more); color
vision (ability to identify and distinguish colors); peripheral vision (ability to
observe an area that can be seen up and down or to the left and right while
eyes are fixed on a given point); depth perception (three-dimensional vision,
ability to judge distances and spatial relationships); ability to adjust focus
(ability to adjust the eye to bring an object into sharp focus)

Job Types: Full-time, Part-time

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Greer, SC 29651: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: One location

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