Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

*Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

* Suggestive sell through intercom announcements.

* Maintain cleanliness of counter, cases, freezer and coolers.

* Recommend bakery items to customers to ensure they get the products they want and need.

* Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

*Adequately prepare, package, label, and sign merchandise.

* Maintain and restock displays throughout the day.

*Ensure product freshness through proper rotation and by monitoring date codes.

* Check product quality to ensure freshness; review “sell by” dates and take appropriate action.

* Properly use kitchen equipment, proof box, stove, and computerized scale.

* Stay current with present, future, seasonal and special ads.

* Adhere to all local, state and federal health and civil code regulations.

* Ensure proper temperatures in cases and coolers are maintained.

*Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

* Notify management of customer or employee accidents.

* Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

* Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.

* Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

*Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

* Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

* Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

* Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

* Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

* Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

* Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

* Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

* Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

*Ability to handle stressful situations

* Effective communication skills

* Knowledge of basic math: counting, addition, and subtraction

* Current food handlers permit once employed

* Must be able to meet the minimum physical demands of the position

* Must be 18 or older

Desired Previous Job Experience:

* Retail experience

* Customer service experience

* Second language: speaking, reading and/or writing

Potential Career Path from this Position:

* Bakery Manager

* Other clerk positions

Physical Demands:

* Lifting up to 50# from 12” to waist throughout the shift.

* Lifting up to 40# from waist to shoulder throughout the shift.

* Lifting up to 40# from shoulder to overhead throughout the shift.

* Lifting up to 50# from floor to waist throughout the shift.

* Lifting up to 50# from floor to shoulder throughout the shift.

* Lifting up to 40# from floor to overhead throughout the shift.

* Team lift up to 120# from 12” to chest.

* Objects lifted include boxes, load buckets, garbage, pans, cake icing, and product of various shapes and sizes.

* Carrying or lifting boxes with both hands.

* Carrying trays, product buckets, cleaning supplies and other items.

* Pushing/pulling carts, racks, six wheelers and trashcans.

*Gripping with a handgrip throughout shift.

* Reaching at arm’s length throughout shift.

* Squatting throughout the shift.

* Forward bending throughout shift.

* Squatting throughout shift

* Wrist position of neutral, palm up and palm down.

* Constantly standing and walking on concrete throughout shift.

* Climbing stairs and ladders.

* Operating a pallet jack.

* Rotating trunk in all directions throughout shift.  Aware of extreme temperature use.

* Occasionally stooping, kneeling, crouching, and crawling throughout shift.  Using hands to finger, handle and/or feel objects, tools or controls.

Tools and Equipment Used

Two and six wheelers, pallet jacks, racks, trays, telephones, intercom system, microwaves, transits, sinks, utensils, dough mixers, bread slicers, wrappers, pastry bags and hand knives.

Work Surface

Preparation tables, baker’s bench and other smooth surfaces.

Length of Work Day/Week

Up to 8 hours with breaks at 2-hour intervals. Approximate workweek of up to 40 hours.

Other Job Requirements

* Basic math skills

* Seeing

* Touch

* Reading English

* Writing English

* Speaking English

Environment

Very cold (freezers), very hot (ovens), flour and sugar dust and very noisy.

Disclaimer

The physical requirements, job duties, elements, responsibilities, skill, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and may not be all of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or as the work environment requires.

Job Types: Full-time, Part-time

Pay: $15.58 - $20.10 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Bakery

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Heber City, UT 84032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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