NOTICE OF OPEN POSITION

Bingo Caller

DEPARTMENT: Bingo

POSITION: Bingo Caller

RESPORTS TO: Bingo Supervisor

POSITION STATUS: FULL TIME

PAY RATE: Starting at $9.35/hour

Responsible for accurately and clearly calling Bingo numbers for sessions. Responsible for the accurate recording of Bingo numbers called and Bingo payouts. Makes required announcements as directed by Bingo management. As directed by the Bingo Supervisor may be required to fulfill the duties of a Bingo Supervisor, Bingo Cashier or a Bingo Floor Clerk when business dictates and all directed position qualifications have been met.

ESSENTIAL FUNCTIONS:

Essential functions may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.

QUALIFICATIONS AND DUTIES:

Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards: Smile and Greet, Name and Meet, Thank you and Goodbye.

Accountable to all standards set forth in the We-Ko-Pa Way Casino Resort service guide.

Upholds a high level of customer service by projecting a friendly atmosphere for customers.

Must be knowledgeable in all aspects of Bingo including: types of games, rules, regulations, etc.

Responsible for verifying Bingo wins with a Floor Clerk and announcing payouts accurately.

Must be able to work well under stressful/fast paced situations.

Must have basic computer knowledge.

Must be able to call numbers for long periods of time while maintaining a clear consistent speaking voice.

Must have a pleasant, strong voice and is customer service oriented.

Must possess a high level of ability to speak clearly and concisely during calling out of numbers and payouts during session.

Must be able to lift 40 pounds and push/pull 100 pounds.

Must be able to obtain and maintain a State/Tribal License (including extensive background check).

Must pass pre-employment drug test.

Must be 21 years or older.

EDUCATION/EXPERIENCE:

High School Diploma or Equivalent

One (1) year caller experience or two (2) years of other Bingo experience.

Must work the floor a minimum of one (1) month.

INDIAN PREFERENCE

Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.

Job Type: Full-time

Pay: From $9.35 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Fort McDowell, AZ 85264: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Bingo Caller: 1 year (Required)

Work Location: In person

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