Acara Solutions is seeking a Customer Service Representative to work with our client in Concord, NH
Job Summary: Provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all cardholders, patrons and transit operators. This position typically works under close supervision and direction.
Essential Job Duties and Responsibilities:
- Answers all fare media questions from customers.
- Processes all faxes and emails inquires.
- Performs all assigned tasks as quickly and accurately as possible.
- Follows all established policies, procedures and written/verbal instructions.
Job Type: Full-time
Salary: $17.00 per hour
Ability to commute/relocate:
- Concord, NH 03301: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Work Location: One location
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