Call Center Representative I [ALWAYS OPEN] Job at Tinker Federal Credit Union
Overview:
This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
Tinker Federal Credit Union's Member Service Center department accepts job applications for Call Center Representative I positions on an ongoing basis. These job applications are active for sixty (60) days from the date they were submitted per the electronic signature. If vacancies become available during that time, the active job applications on file will be screened for consideration.
As a Call Center Representative I, you will be responsible for the following:
Salary Range:
Education/Experience:
Bilingual English/Spanish skills highly preferred! Remote/Work from Home opportunities available!
Keys to success:
***Must be flexible between the department hours: 6:00am - 9:00pm Monday-Friday & 8:00am - 5:00pm Saturdays (will discuss further upon hire). Please provide your full availability on your job application including Saturdays***
This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
Tinker Federal Credit Union's Member Service Center department accepts job applications for Call Center Representative I positions on an ongoing basis. These job applications are active for sixty (60) days from the date they were submitted per the electronic signature. If vacancies become available during that time, the active job applications on file will be screened for consideration.
As a Call Center Representative I, you will be responsible for the following:
- Assist members on the telephone
- Perform non-cash teller transactions
- Provide technical expertise enabling the successful utilization of TFCU's digital products and services with an emphasis on driving self-service options for the membership
Salary Range:
The starting pay is $21.09/hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
Education/Experience:
You must have a High school diploma or general education degree (GED); one to two years’ related experience and/or training; or equivalent combination of education and experience in a related area.
Bilingual English/Spanish skills highly preferred! Remote/Work from Home opportunities available!
Keys to success:
In order to be successful as a Call Center Representative I, you must possess these qualifications:
- Ability to thoroughly research and resolve account errors
- High volume call center/customer service experience
- Ability to actively promote TFCU's full line of financial services
- Proficiency in Microsoft Office, data entry, and use of basic, fundamental office equipment.
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