Caregiver/CNA Mentor – Medford, OR

Salary: $20.00 per hour

Hi. We’re New Horizons In-Home Care. We’re looking for Caregiver Mentors to join our award-winning, people-first in-home care company.

We’re looking for Caregiver Mentors for our Medford, OR office. The Caregiver Mentor inspires, encourages, and shepherds our Caregiver staff to ensure they have the training, tools, and confidence to thrive. If you are an experienced Caregiver looking to make a difference, enjoy mentoring others, and want to join a fun and supportive community then you’ve come to the right place!

Why people love working at New Horizons:

We’re a people-first first company. That means we provide a starting wage of $20.00/hour with endless opportunities for growth within the company. We’re proud of our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! We’re proud of our vibrant company community. We provide countless opportunities to connect with fellow caregivers and office staff through our online community platform and quarterly social events.

• Health benefits—opt in to medical, vision and dental coverage, and telemedicine
• Paid time off—to take care of yourself and your family
• Paid maternity leave—access and support for paid maternity leave

Responsibilities:

• Serve as a liaison between new Caregivers, their clients, and the NH office, ensuring that new Caregivers have the tools and information they need to succeed
• Reinforce office communications and trainings with new Caregivers
• Assist new Caregivers on their first shift and provide on-the-job direct training and guidance (aka Mentor Shift)
• Fill emergency shifts for clients, as needed
• Maintain, develop, and optimize the 90 day program for new Caregivers
• Serve as a brand ambassador and evangelize our core values to new Caregivers

Qualifications:

• 3+ years of in-home caregiving experience
• Proven ability to encourage, teach, and inspire others
• Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail
• Excellent communication skills via phone, in person, and in writing
• Creative problem-solving skills
• Self-starter who knows how to identify opportunities with recommended solutions
• Ability to work as a team player in high stress situations and positive work ethic
• Reliable transportation throughout our service area