Child Support Enforcement Officer Job at Dawson County
General Duties:
- Assist clients with a variety of questions about their child support case by phone, mail and in person
- Be able to read and comprehend legal documents
- Answer phone calls
- Handle questions and tasks that arise
- Document all conversations had with clients, caseworkers, attorneys, etc. in the computer and on log sheets
- Work diligently to locate the non-custodial and custodial parents
- Locate non-custodial parent employers and process income withholdings
- Assist with mail distribution and be responsible for your own case load mailings
- Assist clients in signing petitions and explain what the document states
- Responsible for processing your own case ticklers according to the State guidelines
- Meeting deadlines
- Knowledge of what the ticklers is wanting and how to obtain the information that is needed
- Prepare and send interstate documents
- Organization of case load and work lists
- Learning ever-changing procedures
Qualifications:
- Be able to exercise confidentiality in the highest degree
- Knowledge of computers
- Knowledge of Child Support
- Expertise to defuse various situations through verbal communication and reasoning
- Multi-tasking effectively and efficiently
Job Type: Full-time
Schedule:
- Day shift
Work Location: One location
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