HomeServe, year after year a certified Great Place to Work, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the first place people turn to for home repairs. With more than 1,800 employees in the US, our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment.

The Comfort Advisor is a critical role that supports HomeServe’s goal to dramatically increase installation revenue growth (Heating, Cooling and Water Heaters) within the Energy Services business in the Eastern MA area. This position will collaborate with the Marketing, Business Development, Service Delivery and other organizations to develop and execute sales strategies that will result in increased market share for traditional heating and cooling installation volumes.

Responsibilities:

• Lead efforts to sell Installation and future products to residential customers, homeowner organizations, professional organizations, small commercial or other targeted clients within assigned territory
• Identify and conducts follow-up on leads generated through professional organizations, trade shows, community events, technicians, advertising and other lead generating techniques
• Conduct post sale follow-up by contacting customer(s) to ensure service expectations are being met and to generate referrals
• Makes sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition
• Help develop appropriate sales process and collateral for closing leads generated by demand marketing, call center and field engineers.
• Conduct market analysis to determine HomeServe USA competitive position regarding products, pricing and service levels for areas of responsibility
• Uncover and leverage customer and competitor insights to enhance product offering and enhance customer value.
• Coordinate the execution and review of RFPs with Legal, Business Development and other departments where applicable
• Assist in the development of corporate marketing material, collateral and advertisements
• Assist in determining and implementing appropriate strategies to expand residential, retail and small commercial markets
• Participate in various networking opportunities within targeted professional, community or technical organizations
• Interfaces and works collaboratively with the Service Delivery organization to solve customer needs Make sales presentations and present proposals to prospects, identifying positive features and advantages of our products and services over those of the competition

Desired Skills:

• Excellent verbal and written communication skills
• Able to work in a fast-paced, dynamic and growth-oriented organization
• Excellent interpersonal and presentations skills
• Must possess strong communication, negotiating and sales skills; Can close the deal.
• Flexible Style; perseverance; action oriented; interpersonal savvy
• Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach); customer focused
• Ability to work a full-time schedule, weekends or evenings
• Ambitious self-starter driven to look for new customers

Job Requirements:

• Bachelor’s degree or equivalent experience
• Outstanding attention to detail and accuracy
• A minimum of 3 to 5 years of related experience. HVAC knowledge preferred.
• Extensive experience with Excel, PowerPoint and Word
• Ability to travel up to 50% of the time within the market

In Return We Offer:

• Competitive compensation; base salary with uncapped commissions
• Company vehicle; gas card and maintenance provided
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Your choice of 2 company provided home warranties (for homeowners).
• Career development and advancement opportunities

HomeServe USA is an equal opportunity employer.

Job Type: Full-time

Pay: $110,000.00 - $160,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• HVAC or related industry sales: 5 years (Required)
• HVAC: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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