Convenience Store Clerk Job at Kanza Cooperative Association
The Ampride/Short-Stop/Country Acres employee is responsible for providing maximum service to customers. Additional responsibilities include promoting company and branch location employee cohesiveness through effective communication, teamwork, shared services, and by following safety policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides excellent customer service by managing difficult or emotional situations; responds promptly to customer needs; resolves questions, complaints and concerns immediately; and meets commitments
- Responsible for prompt and regular attendance and the ability to work a variable schedule including: days of the week, shifts and hours per week (including overtime as needed)
- Greets customers and answers the phone with a friendly attitude
- Demonstrates knowledge and understanding of services and products
- Safely operates food preparation equipment and processes food orders
- Accurately and efficiently processes POS transactions
- Ability to accurately count change back to customers and balance cash drawer
- Responsible for maintaining inventory by unloading and stocking product
- Accurately maintains operations records including shift reports and vendor check in reports
- Monitors store facilities, equipment and grounds; and continuously performs various housekeeping/cleaning responsibilities both internally and externally
- Learns, understands and complies with all safety and government regulations
- Ability to work independently and as a team
- Effectively communicates by verbal and written means with customers, employees and management
- Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements
- Must comply with all state and federal laws, codes and regulations
- Presents a clean and professional appearance
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