Belzona is an established international corporation, a pioneer in the development of advanced polymer systems for engineering and industrial maintenance and repair. Recognized as world leaders in the field, Belzona products are highly relied upon and recommended in a variety of industrial environments as marine, oil and gas, power, petrochemical and other industries.

We are currently looking for a highly motivated and detail-oriented Customer Service Representative to join our Miami Lakes, FL based team. The Customer Service Representative will coordinate all customer activities and will play an important role as the Company’s first point of contact for our Distributors and clients.

RESPONSIBILITIES

· Assists with placement of orders, account questions, billing, cancellations and other queries
· Uses telephone to speak with distributors or clients answering enquiries, placing orders, processing payments, shipping, etc.
· Works with Customer Service Supervisor to ensure proper customer service is being delivered
· Provides proper customer service and meets quality standards while resolving customer concerns or complaints via phone or email
· Suggests solutions or assistance when product is damaged in transit or redirect caller as appropriate

Benefits
Belzona offers a competitive salary package the includes the following benefits:

• Comprehensive health, dental and vision insurance plans

• Voluntary health benefit options

• Complimentary basic life insurance

• Target Bonus

• 401(k) Plan with generous company match

• Employee Assistance Program

• Paid Holidays, Vacation and Personal Time Off

If you enjoy working in a challenging and rewarding environment, this may be the opportunity. If you are a pro-active, confident team player who believes their skills and experience can make a real impact on our business. We look forward to hearing from you and invite you to apply.

High School

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• If the job is offered, would you be able to undertake a background check?

Experience:

• Customer service: 1 year (Required)
• shipping documentation: 1 year (Preferred)

Language:

• English & Spanish (Required)

Work Location: One location

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