Dental Billing Specialist Job at Hackley Community Care

Hackley Community Care Muskegon, MI

Dental Billing Specialist
Job Type: Full-time / Non-Exempt
Job Location: Muskegon, MI

Are you looking for an inspiring organization where you can thrive and offer your talent and expertise?

Hackley Community Care (HCC), a Federally Qualified Health Center, located in Muskegon, Michigan, near the shores of Lake Michigan is seeking a full-time Dental Billing Specialist.

Benefits and Perks:
No Scheduled Weekends
No Evenings
Paid Time Off
Paid Holidays
Health Benefits after 30-Days
Quarterly Bonuses
Vendor Discounts
Training Opportunities
Flexible Schedule
Job Duties (include but not limited to):
  • Enters billing data into a database and transmits dental claims to insurance companies in a timely manner.
  • Monitors and utilizes the Clearinghouse for claim submission and denials.
  • Reviews and troubleshoots claim errors.
  • Manages denials, invalid claims, rejections, and resubmissions; assists in appeals as needed.
  • Makes notes in the system pertaining to claim corrections, deletions, and mailed/faxed claims.
  • Collects and follows outstanding claims through insurance portals and/or calls insurance payors directly.
  • Audits all claims billed daily.
  • Works as an effective team member for month-end closing.
  • Collaborates with other staff/team members to ensure accurate clean claims are submitted.

Job Qualifications:
  • High school diploma or equivalent required.
  • Dental billing experience preferred.

Special Skills and Abilities:
  • Ability to read and interpret insurance provider manuals and documents related to billing requirements and procedure manuals.
  • Ability to maintain strict confidentiality on all client records and business-related records, as required under HIPAA guidelines.
  • Demonstrates accuracy in work.
  • Knowledge of Excel, Word, and Clearinghouse software.
  • Excellent communication and organizational skills.
  • Self-motivated and able to demonstrate critical thinking and decision-making abilities.
  • Ability to research issues as needed, stay abreast of changes with carrier rules, and distribute the information within the agency.
  • Knowledge of dental terminology is preferred.
More About Us:
Hackley Community Care is a Federally Qualified Health Center in Muskegon, Michigan. Our staff of 300 brings comprehensive medical, dental, behavioral health and support services to families in greatest need in Muskegon County and surrounding areas.

We have a long-standing reputation and commitment to serving our patients and our staff through our core values of quality, integrity, respect, and compassion. These core values serve as strong groundwork to continue in our work of DEI and ensuring that our staff have the culture, tools, and training to do their best work. At Hackley Community Care, “We Commit to a Culture of Equity and Inclusion that Promotes and Celebrates a Unified Community through Diverse Voices. Hackley Community Care: Where the ‘We’ begins and ends with ‘Me’”.



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