Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

Provides technical assistance to end users remotely and onsite at clinics, including install, repair, configuration, and modification of desktop computer hardware and software. Provides basic support for telecommunications needs. Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.
• Coordinate with vendors for hardware parts, repairs, and replacements.
• Test new software, system patches and operating system images for conflicts with existing applications using a defined test plan.
• Create basic packages for software deployment.
• Setup, configure and maintain printers (local and network printers).
• Perform compliance work relevant to IT Information Protection Policies such as enforcing system policies, end user communication, system patching, etc.
• Ensure timely task completion and identify conflicting priorities to management.
• Act as a committed team member to ensure a positive work environment and successful project/task completion.
• Act as a point of escalation for Helpdesk Specialist I/Desktop Technician I.

Must have’s you’ll need to be successful:

• High school diploma or equivalent and one to three years of related experience in a PC and telecommunications environment required. Two-year Associates degree in IT field or equivalent preferred.
• Valid Washington State Driver’s License with an acceptable driving record determined by HealthPoint’s insurance carrier (Required)
• CompTIA Network+ (Preferred)
• Microsoft MCSA: Windows 10 / MCITP: Windows 7 (Preferred)

Proof of immunizations and/or immunity to: COVID-19, MMR (measles, mumps, and rubella), Varicella, Annual Influenza, and TB Quantifier are required for all employees. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immunity prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit http://wa.myir.net to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance and identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.