Education Support Technician ((Hybrid)) Job at State of Connecticut - State Department of Education

State of Connecticut - State Department of Education Hartford, CT 06103

Do you enjoy performing technical and statistical work to improve processes?

Does a career in public service excite you?

If so, join us and make an impact by serving your State!


The Connecticut State Department of Education (CSDE), is now accepting applications for an Education Support Technician within the Performance Office located at 450 Columbus Boulevard in Hartford.


WHAT WE CAN OFFER YOU
  • Industry leading health benefits, including medical and dental coverage
  • Extensive pension plan and supplemental retirement offerings
  • Paid time off including 13 paid holidays per calendar year
  • A culture that encourages work/life balance

POSITION HIGHLIGHTS
  • Full Time
  • Location: 450 Columbus Boulevard Hartford, CT
  • Monday - Friday
  • First Shift
  • Hybrid telework schedules available

DISCOVER THE OPPORTUNITY TO
  • Support the data collection efforts of the Office and improve its overall efficiency
  • Collect student, staff, organization, and assessment data from districts and schools across the state to inform critical functions like federal/state reporting, district/school accountability, or other research and evaluation activities
  • Under the direction of the Bureau Chief, work collaboratively to prepare and disseminate a wide variety of communications, set up systems for collecting and tracking information, automate and/or digitize routine processes
  • Provide high quality customer service

AGENCY MISSON

The CSDE is the administrative arm of the Connecticut State Board of Education. Through leadership, curriculum, research, planning, evaluation, assessment, data analyses and other assistance, the Department helps to ensure equal opportunity and excellence in education for all Connecticut students. The Department is responsible for distributing funds to all Connecticut public school districts. Join our team and discover why we are a phenomenal place to work!



Selection Plan

Please visit our ' Applicant Tips on How to Apply' page.

TO APPLY
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

IMPORTANT NEXT STEP INFORMATION FOR AFTER YOU APPLY
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional Referral Questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questions’ expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.

CONNECT WITH US
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Sharon McIntosh at Sharon.McIntosh@ct.gov

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Education this class is accountable for technical and statistical work connected with the operations of the department.

EXAMPLES OF DUTIES

Performs a variety of increasingly difficult statistical and technical education related tasks within a bureau or division of the Department of Education; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of principles and practices of public administration; knowledge of organization and operation of public schools; knowledge of general office procedures; some knowledge of statistical methods and procedures; interpersonal skills; oral and written communication skills; ability to analyze and evaluate applications and similar material.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in technical work in an area of education.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

  • Experience working in an education setting
  • Experience with Microsoft Office software including filter and sort data, create pivot tables, conduct mail merges, execute database queries, develop flyers, and design presentations
  • Experience writing, proofreading, and formatting documents
  • Experience with customer service practices
  • Experience collecting educational data and working with data providers to complete the data collection

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.




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