Financial Customer Service Representative - OMAHA METRO AREA - REMOTE $17/hr Job at Cornerstone Staffing Inc
- Remote and In Office opportunities
- Strong customer service Background
- Strong finance industry knowledge
Cornerstone Staffing is currently hiring a Financial Customer Service Rep for one of our clients! The Financial Customer Service Rep will act as a liaison between clients and various departments. These are temp-to-hire roles, and they are fully remote! Full details are below!
Shift/Pay for Financial Customer Service Rep:
- M-F 8am-5pm CST
- $17/hr
- Benefits are offered once you are fully hired on within the company (usually around 90 working days)
Responsibilities for Financial Customer Service Rep:
- Provide a Best-in-Class member experience in all member interactions.
- Answer member inquiries via chat functionality and outbound calls.
- Calmly research, resolve and de-escalate member questions or issues.
- Resolve problems that are within the authority to resolve. Refer problems that are beyond authority to the resolution team, along with recommendations for resolution.
- Update member records and document member calls.
- Act as a liaison between members and various departments.
- Maintain working knowledge of deposits, credit cards, and loan products.
- 2+ years of experience in the financial industry
- MUST have good previous tenure and 2 professional references
- Customer service experience required
- Great attendance record required
- Excellent communication skills required
Apply today!
Immediate interviews!
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