Front Desk Representative Job at Monarch Staffing Solutions
Our client is a non-profit Certified Community Behavioral Health Clinic (CCBHC) with locations in Wayne, Oakland, and Macomb County. They provide comprehensive integrated health services and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults and are looking for a direct-hire full-time Front Desk Representative
What you'll be doing:
The Front Desk Representative plays a key role in representing the agency, often serving as a first impression to individuals served and visitors to any office sites. They are trusted to ensure a friendly and welcoming environment and provide the best customer service possible.
What you'll need to be successful in this position:
- High School Diploma or General Education Diploma (GED)
- A minimum of 1 year of experience in an office setting
- A valid and unrestricted Michigan Driver's License
- Completion of a Medical Assistant program or similar (CMA, RMA, CNA) is preferred
- Experience with electronic health records (EHRs)
- Experience working with individuals with behavioral health and substance use disorders
- Passion for providing an unparalleled customer service experience in a dynamic and diverse work environment
- Proficiency in word processing, data entry, and telephone skills
- Ability to be forward thinking and take initiative to accomplish goals and objectives
What you'll receive:
- Comprehensive medical insurance options
- Employer-paid benefits including dental, vision, life, and short-term disability insurance
- Retirement program with generous company default contribution and match
- Generous PTO program starting at 18 days annually
- 16 paid holidays, including 3 floating holidays
- Paid parental leave
- Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more
Our Client complies with federal, state, and local laws in regard to COVID-19 vaccination. Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for medical or religious exemptions to these requirements in accordance with applicable law.
Job Type: Full-time
Pay: $14.88 - $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Eastpointe, MI: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Medical office: 1 year (Preferred)
License/Certification:
- RMA (Preferred)
- Certified Medical Assistant (Preferred)
Work Location: One location
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