Full Time Sales Associate - Wolford Boutique Beverly Center Job at Wolford America
Summary: To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge.
Responsibilities include but are not limited to:
Sales
Operations
Benefits
Responsibilities include but are not limited to:
Sales
- Engage with clients to build sales on the sales floor
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve given sales and KPI targets through initiating cross-selling and add-ons
- Maintain Client Book & actively gain new customers for database
Operations
- Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
- Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
- Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.
- Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
- Handle the POS and cash system
- Maintain cash handling records, reports, and opening and closing procedures
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
- Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports
- Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Key holding responsibilities
- Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
- Employee discount and annual clothing allowance (subject to local tax requirements)
- Monthly commission earning potential
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