Valley Health Team is seeking a part-time GRADUATE MEDICAL EDUCATION ASSISTANT for our Health Center Clinics in the Fresno and Tulare Counties. This role will be based at our Fresno, CA Administration office.

***Not eligible for health benefits***

BASIC FUNCTIONS:

Provides general administrative support to the Vice President of Graduate Medical Education Administration

DUTIES AND RESPONSIBILITIES:

• Interprets and applies policies from ACGME, other national accrediting agencies, partnering hospitals and health care facilities, to support compliance with applicable laws and regulations.
• Assist with all activities of the monthly GME Committee meetings. This will include assisting with the scheduling and organizing meetings, the development of agendas, taking meeting minutes, maintenance of minutes and other records.
• Assist with recruitment of new residents including arranging hotel lodging and transportation services.
• Assist with onboarding and orientation of new residents including scheduling, creating and organizing materials.
• Assist with graduation, resident retreat and other special events including scheduling, creating and organizing materials.
• Assist with developing brochures, invitations, and other materials for events and other activities.
• Assist with the preparation for ACGME Site Visits, CLER Visits, and internal reviews.
• Assist with annual GME projects like the ACGME WebAds update, the Annual Institutional Review and the GME Strategic Planning Meeting.
• Assist in the monitor and audits of programs to ensure Institutional and Program compliance with the ACGME standards. Assist with the development and /or implementation of dashboards and other tools needed to accomplish this task.
• Provides general administrative support (i.e. makes copies, files documents). Assist with GME document tracking and file maintenance.
• Performs other duties as assigned by the Graduate Medical Education Administrator
• On a temporary basis, may be required to work at any satellite facility.
• Contribute to team effort by assisting other departments as needed and while maintaining confidentiality of VHT’s business.
• Work cooperatively with all staff members and outside sources in a professional manner to deliver a high level of service.
• Observe and practice all VHT Patient Experience Service Standards as outlined in “World Class Practices: My Commitment to Care (which I have read and signed). Practice CICARE when interacting with patients, their families, visitors, or internal customers.
• Practice CICARE phone etiquette during all phone interactions.
• Always exercise courtesy whenever patients, family members, visitors and co-workers are present.
• Respect privacy and dignity of our patients, family members, visitors and co-workers.
• Maintain professionalism in the presence of patients, their families, visitors and co-workers.
• Act as a role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem solving, commitment and loyalty to the profession and the organization.
• Follow applicable regulations: Joint Commission, OSHA, HIPAA, and CLIA.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission Accreditation of Healthcare Organization standards.
• Perform other related duties, which may be inclusive, but not listed in the job description.

MINIMUM QUALIFICATIONS:

1. Associates Degree (in Business Administration, Public Administration, Health Administration or related filed). Equivalent combination of experience and/or education will be considered in lieu of an associate’s degree.

2. Must be computer literate and have working knowledge of MS Office Suite (e.g. Word, Excel, Power Point, Access, Visio, etc.).

3. Be self-motivated and have the ability to prioritize work and meet deadlines.

4. Be well versed in modern office practices and procedures (including email).

5. Excellent oral and written communication skills – be able to provide information in a clear and concise manner; good interpersonal skills.

6. Must demonstrate integrity, sound judgment and teamwork skills.

7. Maintain and support the highest level of quality standards and customer service.

8. Prior experience with a residency program preferred.

9. Fluent conversational Spanish preferred.

10. Ability to be flexible with work schedule.

11. Must have own transportation, valid California Driver’s License and current proof of automobile insurance coverage.

12. Capacity to provide world-class patient experience using CICARE principles and practices, take initiative to provide a world class patient experience in all encounters via email, phone or in person.

13. Ability to be proactive.

Valley Health Team is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Type: Part-time

Schedule:

• Day shift

COVID-19 considerations:
To keep our employees safe while working on-site, employees are required to wear masks at all times and social distance. Hand sanitizers and cleaning wipes are available throughout the office and employees are monitored daily for COVID-19 symptoms.

Application Question(s):

• Do you have a have working knowledge of MS Office Suite?
• Are you fully COVID-19 vaccinated? If not, are you exempt and can you provide documentation for a valid exemption?

Education:

• Associate (Required)

Experience:

• residency program: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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