SALARY RANGE - $27-$30/hour DOE. The Group Sales Manager – Small Groups is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. The individual is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Primary Responsibilities

• Solicit and contract small group business of 10 rooms to 25 rooms on peak.
• Manage the prospecting, rfp responses and contracting for group business of 10 rooms to 25 rooms on peak.
• Coordination and timely updating of all group and event notes in Delphi sales management system
• Work closely with client and event planners when required to insure future business potential
• Ensure obligations are met by the hotel and exceed the client’s expectations with satisfaction reflected in ratings and comments from the clients.
• Provide immediate follow up after events and relate client compliments and concerns to all related departments, with follow up and resolution completed when needed within 24 hours
• Achieve booking goals through soliciting assigned market segments; handling and booking leads on assigned Inquiry Days through creative networking, outside solicitation calls and activities, and ongoing intelligence gathering from assigned market segments
• Charge meeting room rental for corporate and social bookings based on department guidelines and event room capabilities.
• Work closely with audiovisual company to ensure client AV needs are met
• Network within the social and corporate community to establish relationships with clients, event planners, competitive-set catering managers and industry colleagues
• Follow all deposit policies and coordinate payment of all event bills based on department procedures, working closely with Credit Manager to ensure proper billing
• Attend Daily WBR Meeting (8:30am), attend Sales and Catering meetings when called (Friday, 10:00am)
• Work closely with other Catering Managers, Conference Services Managers and Sales Managers to increase overall product knowledge.
• Provide creativity and support for the team and colleagues when needed
• Maintain Knowledge of group arrival/departure patterns
• Additional equipment and/or services, if requested, vendor recommendations
• Understand Outlet hours and standards of operations in reference to group
• Other projects and duties as assigned.