Career Opportunity!

Guest Experience Associate

The Butterfly House & Aquarium is a nonprofit organization located in Sioux Falls, South Dakota. We provide experiences with the tropics and the ocean in our landlocked state, inspiring conservation of the vital building blocks of sea, sky, and land.

Guest Experience Associates provide the first and last impression for the guests of the Butterfly House & Aquarium. Associates work in the admissions and gift shop area: serving guests when they purchase admission and memberships as well as gift shop items. In addition, Associates will assist with facility cleanliness, perform daily operations, and serve as interpreters in the butterfly & aquarium exhibits as needed.

Job Responsibilities:

• Report to the Director of Experience and Engagement
• Greet and interact with guests with enthusiasm and patience
• Sell admission tickets, memberships, and process memberships
• Answer guests questions about the facility and the community of Sioux Falls
• Sell gift shop items and prepare gift shop merchandise for sale
• General facility cleaning: restrooms and high-touch areas
• Open and close registers and admission/gift shop computers for business, complete daily paperwork, and balance cash drawers throughout the shift
• Open and close common areas of the facility (Discovery Den, Education Displays/Signage throughout building, etc.)
• Uphold the USDA guidelines for the facility
• Supervise guests with interactive exhibits and exhibit guidelines
• Other duties as assigned

Benefits:

Employee discount and flexible scheduling

Experience:

At least 1 year in Customer Service preferred

Work Schedule:

Part Time: up to 30 hours scheduled per week. Shifts are 9:00am - 4:30pm Sunday through Saturday. The position is hourly, with varying part-time hours. Wage is $15 per hour.

Facility operation hours are 10:00am to 4:00pm Sunday through Saturday year-round. The facility is closed to the public on New Years Day, Thanksgiving, Christmas Eve, and Christmas Day. All other holidays are working holidays for all staff.

Must be 16 years or older to apply.

If this sounds like a fun job and great fit, apply with us to join our team!

EOE