Guest Experience Associate Job at The Wills Group | Dash In

The Wills Group | Dash In Chantilly, VA 20152

Have you heard? Dash In, a Wills Group company, is Great Place to Work Certified™! We’re proud of this achievement and our people who make greatness happen. Want to join a company that puts its people first?

Dash In is currently seeking a Guest Experience Associate with prior customer service experience to join our Dash In team for our brand-new store in Chantilly, VA, starting at $16 an hour! Full-time and part-time opportunity available! Job Purpose and Function Dash In, a Wills Group company, is launching a new innovative concept focused on an elevated guest experience and high-quality food service and we are building out the Guest Experience (Front of House) team to execute and deliver an exceptional guest experience in a 24/7 retail environment. The essential function of the Guest Experience Associate will be to provide customer service including assistance to customers, execute company standards, project a positive image of the company while in prescribed uniform, proper recording of sales and cash control, and maintain store appearance and cleanliness standards.

How You’ll Make an Impact • Maintain stock levels by stocking shelves, reaching items from packing cartons and placing items on display units ranging from floor level to seven feet above the floor and move cases weighing up to 35 pounds to retrieve needed stock selection • Maintain physical store appearance by sweeping, mopping floors (buffing as required), cleaning restrooms and residual internal and external equipment • Maintain exterior appearance by picking up trash and refuse from grassy areas, shrubbery beds and parking lots and emptying trash containers into dumpsters • Control cash to accuracy as prescribed in company policy manuals for overages and shortages • Completing additional duties as assigned What We’re Looking For • High School Diploma or GED preferred, or ability to complete company-paid GED program • 1 year of customer service experience in a retail environment, preferred • Ability to work a varied schedule including days, nights, overnights, and weekends • Must be authorized to work in the United States and be at least 18 years of age • Must be able to successfully complete a background check and drug screening • As a Guest Experience expert, you'll welcome our guests into the [MR1] store with a smile and take care of them as they shop throughout our store • You'll be the first and last person our guests see, so you must have a "Guest First" attitude Ideal candidates will also have: • Active ServSafe certification, or similar • Ability to use technology including POS software • Ability to multi-task and problem solve Competencies: • Adapting and responding to change • Working with people • Delivering results and meeting customer expectations • Deciding and initiating action • Persuading and influencing Why You Should Join Dash In Dash In is a leading convenience merchandise and motor fuel marketer of The Wills Group, Inc., serving customers at over 65 retail outlets throughout Maryland, Virginia and Delaware. Dash In operates both Corporate and Franchise Operated locations within the region. The Wills Group is a $1.5 billion company and one of the largest independent marketers of Shell Branded Fuel in the country. Throughout our 95+ years in the industry, Wills Group has gained a reputation of driving innovation, providing our customers products and services at exceptional value, and fostering a great work environment for professional development and advancement.

At Dash In, our mantra is: Learn. Grow. Lead. We believe the success of our company lies in the depth and durability of our employees and is why we are committed to continued learning and advancement for all employees.

We are proud to offer flexible roles that empower you with the skills to be a professional, from working with diverse teams and customers to building the foundation for your future. Every day, we are leading in our community, being responsible neighbors and focused on doing what is good for the environment and our neighborhood, not just our bottom line. Benefits and Perks Are you interested in joining a certified Great Place to Work™ that invests in your development, future, and well-being? Then Dash In is the right place for you!

Life at Dash In has many perks. We work hard to ensure every team member lives life to the fullest outside the store. We fully believe that when we support and encourage one another, our customers and stores benefit greatly. We take pride in investing in our people’s well-being, that’s why we back our words with competitive total rewards packages.

Benefits for all employees: • Financial Well-being – Employer 401 (k) with employer-matched contribution up to 7% and financial planning assistance. • Career Growth – Advancement opportunities in the Mid-Atlantic Region. • Employee Discounts – Free coffee and fountain beverages, plus discounts on fresh food and car washes. Benefits for part time employees: • $500 LifeBalance Account – Dash In contributes $500 annually for eligible healthcare expenses for part-time employees; eligibility after 6 months of employment.

  • Education – GED completion program for sales associates Benefits for full time employees: • Paid Time Off – Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including annual floating holiday. • Paid Community Engagement – 2 paid community service days each year. • Paid Parental Leave – Paid leave for new dads and moms. • Education and Development – 100% tuition reimbursement to support your education goals, robust development programs, and certificate program assistance (up to 100% employer-paid).
GED completion program (employer-paid) also available for sales associates. • Healthcare – affordable medical, dental, and vision plans with an option for health savings account. • Insurance – Pet insurance, basic life insurance, short and long-term disability coverage. Dash In is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.


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