Are you a Customer Success and Coaching leader looking to join a fast-growing business?

We’re looking for a Customer Success and Coaching leader who wants to take the next step in their career to own and develop our Customer Success department as a leader and player coach for our team and processes.

We’re looking for someone who’s excited by the challenge of being a player coach in the beginning (in the weeds, coaching) and managing, and building the department to a point that supports them being a full time leader. This position is part of the leadership team and reports to the Integrator.

If you are great with coaching, leading people, processes driven and passionate about health, you may be a fit for this role.

A little about Health Experts Alliance

At Health Experts Alliance (HEA), our vision is to “Liberate the Doctor of the Future'' and completely shift the health care industry away from disease-care into a NEW healthcare economy. We want to bring real health, healing and vitality to the world, move humanity away from the current model which promotes pain and symptom management, and incentivizes pharma and others companies to keep people in this state: sick.

Something has to change, and we are changing it.

HEA is the global leader in the virtual practice industry. We empower the doctors of the future with cutting-edge training, systems, and education so they can create more impact, more income, and more freedom.

Our founder, Dr. Isaac, believes this our moment to change the way we practice health care, and we are looking for an amazing lead to join us on that journey.

Here's what we're looking for in someone:

• Believes in our mission to change healthcare
• Is an incredible coach
• Is great with people, and understands how to lead, manage and hold teams accountable
• Has a high business IQ and can coach members through “stuck” points in their business.
• Is relatively competent in understanding sales process
• Detailed-oriented and great with understanding process
• Is a fast implementer, does not get bogged down or overwhelmed easily
• Is result-driven and a problem solver, solves problems and finds creative solutions to reach goals
• Has an owner's mindset and thinks like an owner
• Is highly communicative, and keeps to their word
• Is a constant learner

What you’ll be doing:

Below is a sampling:

• Coaching doctors on their business and our program material
• Managing your team to coach well and serve our clients
• Working with other department leaders to strategize, and implement strategies, to increase the results our members get, grow our revenue as a business and overall making our customer success, coaching and revenue processes better
• Going to our company events with our members

Other details

• This is a salaried position (with bonus), therefore, 40 hours per week is the expectation, however there may be times where 50-60 hrs are needed as well
• The pay is a base + bonus compensation structure

Next Steps

Please respond to this post with your resume and either a message or a cover letter with why you're interested in this position.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• Work from home

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote

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