Host/Hostess Job at Schererville Bowling FEC LLC

Schererville Bowling FEC LLC Schererville, IN 46375

Description:

In the host/hostess position, you will be responsible for three main functions: host, busser, and food runner. As a host/hostess, you are the first impression our guest sees when they walk in. You will be responsible for greeting and monitoring the flow of walk -in guests, taking names, and delivering pagers. As the busser, you help servers and bartenders by cleaning tables, clearing food, taking plates, utensils, and drinkware to the kitchen. As a food runner, you will deliver food from the kitchen to the table quickly and safely. All three areas require you to provide world class service

Requirements:
  • Greet guests as they enter, placing them on a waiting list as necessary.
  • Thank the guest and invite them to return.
  • Provide guests with menus and answer any initial questions.
  • Seat guests at tables or waiting areas.
  • Assign guests to tables they prefer, while keeping the table rotation in mind so servers receive the right number of patrons.
  • Prepare restaurant tables with special attention to sanitation and order.
  • Be familiar with the menu and specials.
  • Ensure dining and seating areas remain clean and organized.
  • Clear plates, utensils, and drinkware as patrons finish their meal.
  • Fill water glasses, help refill drinks as needed.
  • Run food to table, assuring proper garnishment and temperature.
  • Wipe down, clean, and reset tables.
  • Provide outstanding customer service in a fast-paced environment.
  • Other duties assigned.

Required Skills/Abilities:

  • A positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to do high-quality work unsupervised.
  • Willing to follow instructions and ask questions for clarification.
  • Be knowledgeable of floor plan and wait System.
  • Able to work in a busy environment.

Education/Experience:

  • Must be at least sixteen years old.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be able to lift, balance and carry trays or highchairs weighing up to 25 pounds.



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