The job also includes assisting with new hire orientations, human resources events and open enrollment for benefits such as health insurance. As the position involves handling employees' personal information, the coordinator is expected to maintain proper security for all employee files and follow privacy procedures at all times. Previous experience in human resources is typically required or preferred as well. Human resources coordinators should also have excellent teamwork, multitasking and problem-solving skills. Proficiency with basic computer programs such as the Microsoft Office suite is generally required as well.

COVID-19 Vaccination/s Mandatory

Reports to: Senior Director, HR or HR Manager

Supervises: N/A

Dress Requirement: Business casual in accordance with Heart of Ohio Family Health’s (HOFH) dress code policy

Work Schedule:

Monday through Friday during standard business hours, may include some non-standard hours.

Non-Exempt

Job Duties/Responsibilities

• Implements new hire orientation and employee recognition programs.
• Performs customer service functions by answering employee requests and questions.
• Administers health and welfare plans, including enrollment changes in terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Submits online investigation requests and assists with new-employee background and reference checks.
• Reconcile benefit statements
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Assists with recruitment and interview process. And candidate tracking
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Assists with processing terminations
• Assists with preparation of performance reviews
• Make photos copies; mails scans, and emails documents; performs clerical and other functions.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Create regular reports and presentations on HR metrics (i.e., turnover rates) Excellent organizational skills, with an ability to prioritize important project
• Strong phone, email and in-person communication skills
• Manages all students, externs, preceptors’ requests
• Performs other duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Strong phone, email and in-person communication skills

Job Qualifications: (Experience, Knowledge, Skills and Abilities)

• Proven work experience as an HR Coordinator, HR Administrative Assistant or relevant role
• Computer literacy (MS Office applications, in particular)
• Thorough knowledge of labor laws
• Excellent organizational skills, with an ability to prioritize important projects
• Strong phone, email and in-person communication skills
• Demonstrates a sense of maturity that enables a positive and effective handling of any operational situation
• Sound knowledge of health, safety and environmental regulations
• Quickly make accurate decisions that result in a positive outcome
• Possess a strong work initiative while handling multiple tasks
• Ability to communicate (orally and in writing) in a professional manner
• Ability to work in conjunction with other employees and business associates

Education and Experience:

• Preferred Associates Degree in Human Resources, Social Work or related field required.
• At least one year of human resource management experience preferred.

Competencies:

• Communication
• Critical Evaluation
• Ethical Practice
• HR Expertise a plus

Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant.

This position’s primary work area is business offices.

This work area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard office environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height