In Room Dining Server Duties and Responsibilities:

Take Guest Orders:

In room dining servers take resort guests’ room service food orders, typically over the phone. They accurately write down the request and deliver it to the kitchen workers.

Prepare Guest Orders:

After the food has been cooked, in room dining servers are responsible for preparing the order and placing it on the food cart in a way that is appealing and secure for delivery.

Deliver Guest Orders:

In room dining servers are responsible for delivering the guest’s in room dining service directly to the guest’s room. They bring the food cart into the room and supply silverware and condiments to the guest, as needed.

Collect and Clean Dirty Dishes

Once they are done eating, guests leave their dirty dishes in the hallway or in their room, and in room dining servers are responsible for collecting and cleaning those dishes. They may also need to bring additional dishes to the guest, as requested.

Complete Payment for Orders

After the food is delivered, in room dining servers are responsible for completing the payment process for the order. This typically includes delivering a check and asking the guest how they would like to pay for the order.

In Room Dining Server Skills and Qualifications:

Our In Room Dining servers are efficient and work at a fast pace. They juggle multiple orders at once and can ensure all orders are delivered in a timely manner to each resort guest. We are looking for candidates who are organized and who work well with people.

Customer Service Skills – In room dining servers are excellent customer service representatives and service guests in a positive and accommodating manner

Basic Math Skills – These servers take money from the hotel guest for the in room services and employ basic math to calculate appropriate change

Multi-Tasking – Since new room service orders come in simultaneously along with orders coming out of the kitchen, in room dining servers multi-task efficiently and calmly

Communication Skills – They also need to communicate with guests, kitchen staff, and fellow servers, so those in this role are confident communicators

Time Management – In room dining servers will often experience times of extreme business, so they work well under pressure and budget their time as to complete all guest requests.

Job Type: Full-time

Pay: $7.98 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus
• Tips

Experience:

• Hotel Experience: 1 year (Required)

Work Location: In person

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