Resident is the industry leading start-up in the Direct-to-Consumer mattresses and other home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016, we have launched additional new brands with the same mission, making inspiring products that people love coming home to.

Every part of our company is built around growth, experimentation and velocity. If you believe in the importance of data-driven decision making and possess a truly customer-centric orientation, we might just be the right company for you!

About the Role:

Our goal is to improve and enhance the Resident Supply Chain network to ultimately drive the best customer experience in a reliable and cost-efficient manner. The Inbound Logistics Coordinator acts as bridge between business and operations teams and is responsible for seamless planning of inbound freight into Resident operated facilities, 3PL facilities, and partner fulfillment centers. The role is responsible for flawless execution during peak and off peak periods and involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills.

*This is a remote position that might require travel. Holidays are peak times for our business and work during these times may be required. This position requires travel to all US time zones. Candidates must live and be authorized to work in the United States to be considered for this position.*

What You’ll Be Doing

• Own the bridge between partner factories and suppliers and Resident fulfillment centers as the central point to plan and execute inbound supply
• Bring a spotlight to inbound product supply ensuring clarity between operations, sales, finance on status of products, expected shipment and arrival dates, and insights to anything driving changes to plan
• Coordination with partners in sourcing and operations to ensure the timely shipment and complete visibility of inbound product with the goal of maximizing in stock rates across the network, while minimizing cost
• Work with the operations, development, and BI teams to build out tools and processes to drive transparent awareness throughout the organization around inbound product
• Manage to a set of KPIs to hold factories accountable for timely production and shipments to ensure high in stock rates
• Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences

Qualifications

• Bachelor's Degree
• At least 2-4 years of experience in Supply Chain and Planning or as an Operations/Planning
• 1+ years of work or academic experience with SQL, proficiency in Microsoft Excel
• Candidate should have excellent communication skills and a strong customer focus
• Outstanding analytical, problem solving, and organizational skills
• Must be detail-oriented with a demonstrated ability to own and follow through on issues

Preferred Qualifications:

• Supply Chain Management or Engineering Degree
• Strong attention to detail and organizational skills
• Experience in a fast-paced, start-up e-commerce environment with the ability to quickly get up to speed, iterate and take on other projects
• Experience with order management, manufacturing, and distribution processes
• Ability to self-motivate and work independently & within a decentralized team
• Strong attention to detail & organization skills

What We Offer (subject to eligibility requirements):

• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is of $62,000 - $71,750. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately-held company headquartered in San Francisco, CA., with a dedicated New York City office, London and an R&D facility in Tel Aviv. Learn more at: https://www.residenthome.com

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Resident participates in E-Verify