IT Communications / Organizational Change Management Analyst Job at Entergy
Posting End Date: 08/05/2022
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
***These four positions will be filled as an Analyst I, II, III, or Sr depending on the candidate’s qualifications and experience***
***These positions may be filled in The Woodlands TX, New Orleans LA, Jackson MS, or Little Rock AR. Other locations within Entergy’s service territory may be considered***
Job Summary
Assists in the development, management and execution of Information Technology project change management initiatives and stakeholder communications. This role will actively support projects with focus on the people side of change, including changes to business processes, systems and technology, organizational structure and job roles. Accountable for the planning and management oversight of all change management activities within the context of a system deployment or IT transformation project.
Job Duties/Responsibilities
- Work closely with the Information Technology executive team, leaders, and employees across functional groups to strategize, plan and implement high-quality, high-impact communications that advance the organization's mission and goals.
- Perform change management for IT capital projects which includes driving stakeholder engagement through leadership alignment, voice of the customer, cultural alignment and behavioral changes, developing and executing detailed, strategic and tactical plans for change management to ensure speed of adoption, utilization and proficiency to achieve desired outcomes
- Execute change management activities such as needs analysis, key messaging, stakeholder analysis, impact assessment, learning/training planning, organizational readiness assessments, resistance management, and OCM risk mitigation
- Generate communication deliverables in support of change effort which could include SharePoint information hubs, infographics, videos, Workplace posts, PowerPoint presentations, etc.
- Provide clear, timely and accurate status reports to Project Managers and stakeholders as necessary
Minimum Requirements
Minimum education needed:
Bachelor’s degree in Mass Communications, Business, or related work experience, OR in lieu of degree, minimum eight years of relevant professional experience
Minimum experience needed:
- Analyst I: 0-2 years of relevant experience
- Analyst II: 2+ years of relevant experience
- Analyst III: 4+ years of relevant experience
- Analyst Sr: 6+ years of relevant experience
Demonstrated experience consulting with leaders, including identifying needs, developing action plans, identifying deliverables and presenting results/recommendations
Minimum Knowledge, Skills, and Abilities needed:
- Strong understanding of change management principles, methodologies and leading practices with previous experience with large scale organizational change efforts
- Strong consulting skills with ability to influence leaders
Any licenses or certifications needed:
- Prosci certification is a plus
Key Capabilities
- Customer Centricity
- Stakeholder Engagement
- Continuous Improvement
- Diversity, Equity & Inclusion
#LI-Hybrid
Primary Location: Louisiana-New Orleans Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 4
Req ID: 107639
Travel Percentage:Up to 25%
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 4
Req ID: 107639
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click
here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity and
Pay Transparency.
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
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